I purchased Microsoft Office for Home and Business 2013. I was unable to load it to my computers and had to take them to a shop where there was a land line computer internet connection.
Microsoft is so cheap they don't sell you the disc anymore. They sell you a code and then you have to jump through their security hoops that keep you from "having your product". I spent over $200 for the software.
I spent 7 hours on the phone dealing with the mess Microsoft created. A Customer Service rep set up the Microsoft email account and due to that - I could not get into it and could not use the product and download it. The customer service is in India and they just spun me around for 7 hours. I was hung up on, disconnected and routed around from reps and supervisors. I was told I had to call back another day - they could not help me.
Microsoft really has gone downhill. They use to have great products and customer service.
I will avoid Microsoft products at all costs. What a nightmare! I hate Microsoft - they beat Charter Communications as the #1 worst Company in the WORLD!