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  • Report:  #1209307

Complaint Review: Microsoft Corporation - Redmond Washington

Reported By:
Sick of Corp Fraud - Kansas City, Missouri,
Submitted:
Updated:

Microsoft Corporation
1 Microsoft Way Redmond, 98052 Washington, USA
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

I purchased Microsoft Office for Home and Business 2013.  I was unable to load it to my computers and had to take them to a shop where there was a land line computer internet connection. 

Microsoft is so cheap they don't sell you the disc anymore.  They sell you a code and then you have to jump through their security hoops that keep you from "having your product".  I spent over $200 for the software.

 

I spent 7 hours on the phone dealing with the mess Microsoft created.  A Customer Service rep set up the Microsoft email account and due to that - I could not get into it and could not use the product and download it.  The customer service is in India and they just spun me around for 7 hours.  I was hung up on, disconnected and routed around from reps and supervisors.  I was told I had to call back another day - they could not help me.

 

Microsoft really has gone downhill.  They use to have great products and customer service.

 

I will avoid Microsoft products at all costs.  What a nightmare!  I hate Microsoft - they beat Charter Communications as the #1 worst Company in the WORLD!



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