- Report: #1340563
Complaint Review: Microsoft Rewards Search - Internet
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Why?
Microsoft Rewards Search
Internet, USA
Web:
http://www.microsoft.com/rewards
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Microsoft Rewards Search microsoft, scam, ripoff, search, bing Internet
Microsoft Rewards recently replaced Bing Rewards. The basic premise is gaining points via searches, and cashing in those points for various gift cards from Amazon, X Box Live, etc. While doing searches, I noticed the number of points I had rapidly changing. For example, I started searching with 1151 points. If I did 15 more searches, I'd get another 150 points, which adds up to 1301 points.
While searching, I noticed my points had gone from 1151 to 1025, then back to 1100, then back to 1050. When I was done, I had 1146, 5 points less than what I started with. When I refreshed the page, the number was at 1226, then 1281. Microsoft is stealing points from their users for no reason at all. They get you to search and click, then won't fully reward you. Very shady business practices.
1 Updates & Rebuttals
Angel
Catlett,Virginia,
USA
Microsoft Rewards Is A Scam
#2Consumer Comment
Fri, August 11, 2017
For business, I do research online. I thought Microsoft rewards would be a good way to earn business related materials or prizes while working. It has been a nightmare. My points have vanished from my account by the thousands. Some points didn't add on at all, often you can't reach Microsoft for days on end.
After three phone calls and about 12 emails, they insisted I somehow catch the problem, give them a recording of the actual problem(s) occurring and give them diagnostics of each of my new computers. As I said, my computers are new. I knew they couldn't be the problem. Also, I felt diagnostics and recordings violated my privacy. So, I asked what would happen to the information I provided. Microsoft refused to tell me their evaluation process or what they use the info for. It took several emails before they promised to only use the information to help me with my claim.
On a video recording, I caught the points disappearing and not adding up. After I documented the troubles occurring, through their chosen method, Microsoft refused to admit there was a problem!! They gave me a tiny percentage of the thousands of points they owed me, saying they only did this as a courtesy??!! So, I did an internet search. It seems their system is plagued by disappearing points and other troubles. Worse yet, Microsoft knows there's a problem but refuses to acknowledge it. To me, this means you're running a scam on unsuspecting and hopeful people. Everyone affected by this should contact the Better Business Bureau and refuse to do business with Microsoft. We should blitz social media with information on this scam. Other people need to know before they invest their time and effort.
