- Report: #1341626
Complaint Review: microsoft rewards - Internet
Reported By:
Manne -
Chenee, South Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
microsoft rewards
Internet, USA
Web:
https://account.microsoft.com/rewards/dashboard?refd=www.bing.com
Categories:
Business Rating:
(0)
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microsoft rewards Rip off
I used Bing search engine for my internet searches and they said that I could earn points , then cash in my points for :gift cards , donations to selected charities , sweepstakes entries and other items.Well when it came time for me to cash in my points , they closed my account and took all of my points and banned me from participating in the program in the future. They accused me of violating the terms of the program , but wouldn`t tell me which of the terms that I violated. I encouraged my Wife and Son to participate and they accused them of the same thing. They are very disappointed in Microsoft , as am I , and they are disappointed in me for getting their hopes up , of winning a prize and maybe a gift card for making a purchase on Amazon.com , but now they can`t do that , because Microsoft is accusing them of wrong doings.Thanks for letting me complain and I hope that this helps someone in deciding whether or not to trust Microsoft.
1 Updates & Rebuttals
Angel
Catlett,Virginia,
USA
Microsoft Rewards Is A Scam
#2Consumer Comment
Fri, August 11, 2017
For business, I do research online. I thought Microsoft rewards would be a good way to earn business related materials or prizes while working. It has been a nightmare. My points have vanished from my account by the thousands. Some points didn't add on at all, often you can't reach Microsoft for days on end.
After three phone calls and about 12 emails, they insisted I somehow catch the problem, give them a recording of the actual problem(s) occurring and give them diagnostics of each of my new computers. As I said, my computers are new. I knew they couldn't be the problem. Also, I felt diagnostics and recordings violated my privacy. So, I asked what would happen to the information I provided. Microsoft refused to tell me their evaluation process or what they use the info for. It took several emails before they promised to only use the information to help me with my claim.
On a video recording, I caught the points disappearing and not adding up. After I documented the troubles occurring, through their chosen method, Microsoft refused to admit there was a problem!! They gave me a tiny percentage of the thousands of points they owed me, saying they only did this as a courtesy??!! So, I did an internet search. It seems their system is plagued by disappearing points and other troubles. Worse yet, Microsoft knows there's a problem but refuses to acknowledge it. To me, this means you're running a scam on unsuspecting and hopeful people. Everyone affected by this should contact the Better Business Bureau and refuse to do business with Microsoft. We should blitz social media with information on this scam. Other people need to know before they invest their time and effort.
