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  • Report:  #157207

Complaint Review: Mid City Auto Salvage - Milwaukee Wisconsin

Reported By:
- Oneonta, New York,
Submitted:
Updated:

Mid City Auto Salvage
2431 N.30 St. Milwaukee, 53210 Wisconsin, U.S.A.
Phone:
414-263-5100
Web:
N/A
Categories:
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On July 25, 2005, I ordered a used transmission from Mid City Auto Salvage in Milwaukee, Wisconsin. This company is supposed to be known for being one of the largest salvage yards in the United States so I wasn't weary of ordering from them. I paid with a check by phone which was cashed immediately by them.

The problems began the very next day. I was told that a conformation email would be sent out that day regarding the shipping information. No such conformation was received. After two days I called back and asked why I had not received a conformation. I was told that I never confirmed my shipping information. I argued for a few minutes and all conflicts were supposed to be settled.

Ten days later I called to find out why I had not received my transmission. I was told that it was being tested and would be sent out in two days. This is the middle of August now! Towards the end of August I called once again to inquire about my transmission that I still had not received and was told it looks like we lost your invoice, we'll call you back. That went on for two days when the tracking department after another call, said It's apparently lost in Illinois. I stated that I wanted a phone number and tracking number for the shipping company and I would call them myself, I was told, we'll call you back with that information I was once again never called back!

On September 1, 2005 I finally called and got a tracking number and phone number to the shipper. When I called the Shipper to complain, I was told, wait a second, don't get mad at us, we just picked it up from Mid City Auto Salvage Yesterday and we will be delivering it on September 6, 2005. Mid City had been lying to me for over a month about even shipping my transmission that had already been paid for!

After finally receiving my transmission on the 6th of September, I was installing it in my girlfriend's car on the weekend of September 10th. I rented a garage and what a surprise it was to find out that after I had the car completely torn apart and the old transmission out, Mid City had sent the wrong transmission and torque converter!!

I have been calling every day since trying to get someone to fix this problem and they won't even return my phone calls! My girlfriend has no car and I'm paying for a torn apart car to sit in a garage.

Brian

Oneonta, New York
U.S.A.


5 Updates & Rebuttals

Bill

Grafton,
Wisconsin,
U.S.A.
F.B.I. office has an ongoing case on MId City or Mid-City Auto Salvage

#2Consumer Comment

Tue, November 01, 2005

The Milwaukee F.B.I. office has an ongoing case on MId City or Mid-City Auto Salvage (use both ways) (Shaun or Shauwn Brayden) (also used both ways) Contact Helen Wasmer at (414) 227-2131. Also Milwaukee Ald. Willie Hines at (414) 286-3965 and talk to Barb. Milwaukee City Attorney at (414) 286-2601 and E. Michael McCann- Milwaukee Couty D.A. at (414) 278-4646. Lets not forget Wisconsin Attorney Generals office-Wisconsin Dept. of Justice at (608) 266-1221


Brian

Oneonta,
New York,
U.S.A.
Mid City Auto frauds!

#3Author of original report

Fri, September 30, 2005

To update my situation, Shaun didn't waste any time picking up the old transmission (probably because he was worried when I told him that the data plate had been removed and I couldn't get any numbers off it, which is highly illegal Shaun). Within days of filing this original report, the wrong transmission that they sent out was picked up. Since then I have been waiting for my new one. After calling Shaun many times but finally reaching him on Tuesday, September 27th, he told me, I sent it to the lab to have it tested and to have the right wiring plugs put in, I'll send it out Friday. Little does Shaun know the right plugs can't just be put into the wrong transmission and why? Because it is the WRONG transmission Shaun. Today is Friday so I called Shaun to find out if my transmission was sent out today and of course it wasn't. What I did get was Shaun on the phone yelling about how I stabbed him in the back by reporting his pathetic company and my transmission would be sent out Monday or Tuesday. Then after a couple of hang ups from Shaun and even more no answers, he decided to pick up. I told Shaun I had had enough and wanted the money back and sent out today. He said he wouldn't talk to me anymore because it was not my check that paid for it, it was my girlfriends. I immediately had my girlfriend Kim call to request a refund and as soon as Shaun picked up the phone, he started swearing at her and telling her that I was an idiot and gave him the wrong information from the car (vin number) and he would send the money back minus 25%. He had never talked to her before and he immediately started swearing and yelling at her. She continued to ask politely if he would please stop yelling at her and of course Shaun just hung up. When Kim was finally able to get through to Shaun, she told him that she was looking at the paperwork and it was the right Vin number, Shaun made up another story and said that well Brian didn't send the manufacturing date of the car. That by the way was never requested but nevertheless, Kim told him that he could find that out by looking up the VIN number. Shaun then hung up on her like he usually does. I am a mechanic so I know what the VIN number shows. Just to add to my stack of paperwork against Shaun and Mid City I called a local Chrysler/jeep/eagle dealer in town and asked the service department if they could find the manufacturing date of the car by entering the VIN number into their computer. I only had to give them the last nine digits and that had everything possible on the car including the manufacturing date. Now we don't have our money back, we don't have a transmission, Kim doesn't have a car, and I am still paying for a garage rental that I don't have any money to cover. Even better, Shaun won't answer the phone so we have no idea whether Shaun will try and send us another junk transmission or whether he'll be a man, take some responsibility and send us our money. . I have filed reports with the BBB, The Federal Trade Commission (www.ftc.gov or 877-382-4357), The Division of Trade and Consumer Protection Agency (414-266-1231) and the Wisconsin Attorney General's office. Someone please let me know what else I need to do to get our money back and put these frauds out of business so that this doesn't keep happening to people! I will do whatever it takes and Shaun, consider yourself lucky that this Marine doesn't live in Wisconsin, although it would be worth the trip!


Brian

Oneonta,
New York,
U.S.A.
Mid City Auto frauds!

#4Author of original report

Fri, September 30, 2005

To update my situation, Shaun didn't waste any time picking up the old transmission (probably because he was worried when I told him that the data plate had been removed and I couldn't get any numbers off it, which is highly illegal Shaun). Within days of filing this original report, the wrong transmission that they sent out was picked up. Since then I have been waiting for my new one. After calling Shaun many times but finally reaching him on Tuesday, September 27th, he told me, I sent it to the lab to have it tested and to have the right wiring plugs put in, I'll send it out Friday. Little does Shaun know the right plugs can't just be put into the wrong transmission and why? Because it is the WRONG transmission Shaun. Today is Friday so I called Shaun to find out if my transmission was sent out today and of course it wasn't. What I did get was Shaun on the phone yelling about how I stabbed him in the back by reporting his pathetic company and my transmission would be sent out Monday or Tuesday. Then after a couple of hang ups from Shaun and even more no answers, he decided to pick up. I told Shaun I had had enough and wanted the money back and sent out today. He said he wouldn't talk to me anymore because it was not my check that paid for it, it was my girlfriends. I immediately had my girlfriend Kim call to request a refund and as soon as Shaun picked up the phone, he started swearing at her and telling her that I was an idiot and gave him the wrong information from the car (vin number) and he would send the money back minus 25%. He had never talked to her before and he immediately started swearing and yelling at her. She continued to ask politely if he would please stop yelling at her and of course Shaun just hung up. When Kim was finally able to get through to Shaun, she told him that she was looking at the paperwork and it was the right Vin number, Shaun made up another story and said that well Brian didn't send the manufacturing date of the car. That by the way was never requested but nevertheless, Kim told him that he could find that out by looking up the VIN number. Shaun then hung up on her like he usually does. I am a mechanic so I know what the VIN number shows. Just to add to my stack of paperwork against Shaun and Mid City I called a local Chrysler/jeep/eagle dealer in town and asked the service department if they could find the manufacturing date of the car by entering the VIN number into their computer. I only had to give them the last nine digits and that had everything possible on the car including the manufacturing date. Now we don't have our money back, we don't have a transmission, Kim doesn't have a car, and I am still paying for a garage rental that I don't have any money to cover. Even better, Shaun won't answer the phone so we have no idea whether Shaun will try and send us another junk transmission or whether he'll be a man, take some responsibility and send us our money. . I have filed reports with the BBB, The Federal Trade Commission (www.ftc.gov or 877-382-4357), The Division of Trade and Consumer Protection Agency (414-266-1231) and the Wisconsin Attorney General's office. Someone please let me know what else I need to do to get our money back and put these frauds out of business so that this doesn't keep happening to people! I will do whatever it takes and Shaun, consider yourself lucky that this Marine doesn't live in Wisconsin, although it would be worth the trip!


Brian

Oneonta,
New York,
U.S.A.
Mid City Auto frauds!

#5Author of original report

Fri, September 30, 2005

To update my situation, Shaun didn't waste any time picking up the old transmission (probably because he was worried when I told him that the data plate had been removed and I couldn't get any numbers off it, which is highly illegal Shaun). Within days of filing this original report, the wrong transmission that they sent out was picked up. Since then I have been waiting for my new one. After calling Shaun many times but finally reaching him on Tuesday, September 27th, he told me, I sent it to the lab to have it tested and to have the right wiring plugs put in, I'll send it out Friday. Little does Shaun know the right plugs can't just be put into the wrong transmission and why? Because it is the WRONG transmission Shaun. Today is Friday so I called Shaun to find out if my transmission was sent out today and of course it wasn't. What I did get was Shaun on the phone yelling about how I stabbed him in the back by reporting his pathetic company and my transmission would be sent out Monday or Tuesday. Then after a couple of hang ups from Shaun and even more no answers, he decided to pick up. I told Shaun I had had enough and wanted the money back and sent out today. He said he wouldn't talk to me anymore because it was not my check that paid for it, it was my girlfriends. I immediately had my girlfriend Kim call to request a refund and as soon as Shaun picked up the phone, he started swearing at her and telling her that I was an idiot and gave him the wrong information from the car (vin number) and he would send the money back minus 25%. He had never talked to her before and he immediately started swearing and yelling at her. She continued to ask politely if he would please stop yelling at her and of course Shaun just hung up. When Kim was finally able to get through to Shaun, she told him that she was looking at the paperwork and it was the right Vin number, Shaun made up another story and said that well Brian didn't send the manufacturing date of the car. That by the way was never requested but nevertheless, Kim told him that he could find that out by looking up the VIN number. Shaun then hung up on her like he usually does. I am a mechanic so I know what the VIN number shows. Just to add to my stack of paperwork against Shaun and Mid City I called a local Chrysler/jeep/eagle dealer in town and asked the service department if they could find the manufacturing date of the car by entering the VIN number into their computer. I only had to give them the last nine digits and that had everything possible on the car including the manufacturing date. Now we don't have our money back, we don't have a transmission, Kim doesn't have a car, and I am still paying for a garage rental that I don't have any money to cover. Even better, Shaun won't answer the phone so we have no idea whether Shaun will try and send us another junk transmission or whether he'll be a man, take some responsibility and send us our money. . I have filed reports with the BBB, The Federal Trade Commission (www.ftc.gov or 877-382-4357), The Division of Trade and Consumer Protection Agency (414-266-1231) and the Wisconsin Attorney General's office. Someone please let me know what else I need to do to get our money back and put these frauds out of business so that this doesn't keep happening to people! I will do whatever it takes and Shaun, consider yourself lucky that this Marine doesn't live in Wisconsin, although it would be worth the trip!


Paul

Milwaukee,
Wisconsin,
U.S.A.
Wisconsin Attorney Generals office has an ongoing investigation

#6Consumer Comment

Mon, September 19, 2005

Sorry to hear about that Brian, I do hope you get this worked out, but a little hope for ya....the Wisconsin Attorney Generals office has an ongoing investigation into these bastards and should be wrapping up by the end of the year hopefully. They will end up paying in the end. Rip offs like this always get there due justice eventually. And P.S. : If one of the employees of this company responds to this...don't even take the time to read it...he'll probably end up in jail or on probation anyway.

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