- Report: #710375
Complaint Review: Midas - Kissimmee Florida
Reported By:
VB -
, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Midas
301 W Vine St Kissimmee, 34741 Florida, United States of America
Phone:
(407) 847-7444
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Midas Midas Tire and Auto Service Takes advantage of elderly women - failed to fix car after three attempts and $1300+ Kissimmee , Florida
Midas Auto Service Experts: Kissimmee, FL 301 W Vine St, Kissimmee, FL 34741
After three trips and big $$$ to Midas, car still has SAME PROBLEM. Elderly people BEWARE!!! - Dec 1, 2008. They charged elderly lady for repairs that she didn't want and cost more than her car was worth!!!! 65 year old lady has a 1993 Toyota Corolla that was stalling and shutting off while driving. Towed it to Midas (nearest automobile repair shop) and ended paying an enormous $1380.00 for fuel pump, water pump, new radiator. Midas said that would fix all the problems with the car. After Midas finished and closed for the day, car stalls out on the way home with the SAME PROBLEM...stalling and shutting off while driving. Poor elderly lady, she just paid $1380 to Midas and the problem was not fixed. Obviously, the new fuel pump, new water pump, and new radiator - did not fix the car. Obviously, parts were replaced that were still working because car has the exact same problem. PLUS, they recommended to "replace parts" for $1380, which is more than twice as much as the cars is worth. Who knows why would anyone recommend to fix a car for more money than it is worth? Maybe because they earn a commission or maybe to meet their sales quota? Maybe they enjoy taking money from sweet old ladies during the holidays?? Towed car back into Midas they determined problem was due to faulty engine relay. Waited one day for part and took Midas approximately, 5 minutes to install. Car did not shut off at shop and shop got a discount from the dealer for the part. Drove car and it sputtered, threw it in Neutral and prayed. Next day, going to Walmart, car ran for 5 minutes and stalled out (shut off). Re-started it and drove 50 feet and car stalled out. Re-started it and drove 20 feet and car shut off. Re-started it and drove less. With the engine off and transmission in neutral...glided into a parking space where car sits. Midas closed on Sunday. Complained to Mgr and informed him that car still has the original problem and he did not fix car and they charged little old lady $1380 for a car that has original problem. Mgr says the parts they replaced are working fine and that's a guarantee, but we need to bring car back so they can fix the problem. Plus, I need to stop interrupting when HE is talking and I should come down and talk "face to face". (Sounds aggressive and like he wants a confrontation) Now, I am afraid, so seeking assisting from Better Business Bureau, Midas Corporate office, State of Florida - Dept of Business - Auto Complaints, and Orlando Newspaper. Friends - beware of this place! Bottom line, elderly lady, who knows nothing about cars, trusted Midas, paid $1380 to Midas and car still has same problem. District manager said read the fine print!!!
After three trips and big $$$ to Midas, car still has SAME PROBLEM. Elderly people BEWARE!!! - Dec 1, 2008. They charged elderly lady for repairs that she didn't want and cost more than her car was worth!!!! 65 year old lady has a 1993 Toyota Corolla that was stalling and shutting off while driving. Towed it to Midas (nearest automobile repair shop) and ended paying an enormous $1380.00 for fuel pump, water pump, new radiator. Midas said that would fix all the problems with the car. After Midas finished and closed for the day, car stalls out on the way home with the SAME PROBLEM...stalling and shutting off while driving. Poor elderly lady, she just paid $1380 to Midas and the problem was not fixed. Obviously, the new fuel pump, new water pump, and new radiator - did not fix the car. Obviously, parts were replaced that were still working because car has the exact same problem. PLUS, they recommended to "replace parts" for $1380, which is more than twice as much as the cars is worth. Who knows why would anyone recommend to fix a car for more money than it is worth? Maybe because they earn a commission or maybe to meet their sales quota? Maybe they enjoy taking money from sweet old ladies during the holidays?? Towed car back into Midas they determined problem was due to faulty engine relay. Waited one day for part and took Midas approximately, 5 minutes to install. Car did not shut off at shop and shop got a discount from the dealer for the part. Drove car and it sputtered, threw it in Neutral and prayed. Next day, going to Walmart, car ran for 5 minutes and stalled out (shut off). Re-started it and drove 50 feet and car stalled out. Re-started it and drove 20 feet and car shut off. Re-started it and drove less. With the engine off and transmission in neutral...glided into a parking space where car sits. Midas closed on Sunday. Complained to Mgr and informed him that car still has the original problem and he did not fix car and they charged little old lady $1380 for a car that has original problem. Mgr says the parts they replaced are working fine and that's a guarantee, but we need to bring car back so they can fix the problem. Plus, I need to stop interrupting when HE is talking and I should come down and talk "face to face". (Sounds aggressive and like he wants a confrontation) Now, I am afraid, so seeking assisting from Better Business Bureau, Midas Corporate office, State of Florida - Dept of Business - Auto Complaints, and Orlando Newspaper. Friends - beware of this place! Bottom line, elderly lady, who knows nothing about cars, trusted Midas, paid $1380 to Midas and car still has same problem. District manager said read the fine print!!!
1 Updates & Rebuttals
Steve
Bradenton,Florida,
USA
STOP with the "little old lady" thing! PLEASE!!
#2Consumer Comment
Sat, March 26, 2011
STOP with the little old lady thing as it is not relevent at all to the situation at hand. Do you think people should get different prices based on age? Not relevent. The bottom line here is that you failed to use common sense.
First, you took your car to a MUFFLER SHOP when you really should have gone to see some REAL mechanics! Midas specializes in mufflers and brakes.
Second, if the quoted repair price was too high, WHY did you approve the work??
Nobody forced you to get the work done.
YOU chose to do it, and YOU accepted the price.
Third, your car probably suffers from an overall lack of regular maintenence.
Fourth, it is an 18 year old car!! What do you expect??
Are you telling me that at 65 years of age you are so broke you cannot afford at least a cheap new car under warranty? Or a cheap used car that is like 10 years newer? That $1380 would have made a good down payment on an affordable new economy car under warranty. Actually, the $1380 PLUS your trade in! Just common sense here.
People like you just kill me. Simply amazing. You obviously have the money, but are just too cheap to spend it.
