sjohnlemay9
memphis,#2Consumer Comment
Mon, June 28, 2010
i to have just found out that they inquired on my credit report i have never heard of these people and was in the hospital at the time so i dont know why they would be on there unless someone stole my information while i was in the hospital and used it so i will be finding out whats going on check your credit report by all means
Marc
Billings,#3Consumer Comment
Wed, March 15, 2006
Both my sister-in-law and myself have been shopping with Midnight Velvet for years and have NO COMPLAINTS whatsoever. I believe that everyone needs to see both sides of a story before making any judgements instead of running to hang them
Sherri
Piedmont,#4Consumer Comment
Mon, March 21, 2005
I am currently getting ready to take legal action against Midnight Velvet myself. I started receiving collection notices from them, as well as innumerable calls at work, over less than $100. I told several reps that I had the cancelled check and would be more than happy to fax it to them, and each and every one refused to give me a fax number. I also sent a copy of this check to them via USPS Priority Mail with delivery confirmation (after the Certified Letter went "unclaimed"). Next thing I know, I get a letter from a collection agency, Bonded Collateral something. I faxed a copy of the check to them, they closed the file, stating that it would be sent back to Midnight Velvet. Next thing I know, I get a letter from NCO, stating that they were collecting for Midnight Velvet. I have sent a copy of the cancelled check to them as well (I have changed banks since November, so no danger of them helping themselves to anything in that account). My attorney will be giving these lovely folks at Midnight Velvet a call today in an attempt to resolve this issue. Next step will be filing the needed legal documents necessary.
Martin
Clinton,#5UPDATE Employee
Mon, December 13, 2004
I really have to take issue with Jennie's characterization of how she was treated. Good customer relations has served my company well since its founding during the great depression. We would never --and I'm one of the people fielding such calls-- tell someone that it was "too bad" someone stole their identity. When we get a call from someone like Jennie we send out an Identity Theft Affidavit prepared by the FTC, we place the account in dispute, and we make a thorough investigation based upon our records and the statements and evidence provided to us with the returned affidavit.