- Report: #710108
Complaint Review: Mike Cipriano - Scottsdale Arizona
Reported By:
scottsdale auto buyer -
Scottsdale, Arizona, United States of America
Submitted:
Updated:
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Author Not Confirmed
Why?
Mike Cipriano
7875 East Frank Lloyd Wright Blvd Scottsdale, 85260 Arizona, United States of America
Phone:
(480) 991-3453
Web:
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Mike Cipriano Fraud, & Deceitful Sales Practices Scottsdale, Arizona
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On Saturday, February 19, 2011 I went out to look for a new vehicle for work. I arrived at Right Honda at 9am and met Ray Trueblood the sales person. He was very professional and asked me a few questions before we went out to test drive a Honda Accord. When we arrived back at the store, I met Mike Cipriano who is the floor manager. After several hours at the store, we had negotiated a price and terms for trading in my BMW 540i with the purchase of a Honda Accord SE. Before we had everything worked out, Mike informed me that my credit was in the low-mid 500 range due to a repo on another car 1 years prior. The good news is that he had me approved on a loan through Honda financing at 9.99% for 72 months for $499/month with zero down and a free blue tooth. Additionally, the dealership was going to pay off my BMW 540i in full $11,400. Later that evening I went back and we moved forward on the color of the car and the paperwork. I drove the car home and began using it for work.
About 2-3 weeks later I received a call from Wells Fargo (Sunday, March 6th) regarding my BMW 540i and a late payment. I explained that I had traded in the car several weeks ago and the dealership was going to be paying it off in full. On Monday I followed up with Ray Trueblood and the finance department. I requested to have a copy of the payoff check for the BMW. They informed me that I would need to talk to Wells Fargo since they were not able to get me a loan that I was promised through Honda financing. The rest of the week I was following up with Right Honda and still no answers.
Finally, after being lied to and treated like garbage, I went back to the dealership to pick up my old car and leave them their 2011 Honda Accord SE.
It was a terrible experience and they justify these practices by saying "If we don't get you down on paper the next dealer down the street will".
About 2-3 weeks later I received a call from Wells Fargo (Sunday, March 6th) regarding my BMW 540i and a late payment. I explained that I had traded in the car several weeks ago and the dealership was going to be paying it off in full. On Monday I followed up with Ray Trueblood and the finance department. I requested to have a copy of the payoff check for the BMW. They informed me that I would need to talk to Wells Fargo since they were not able to get me a loan that I was promised through Honda financing. The rest of the week I was following up with Right Honda and still no answers.
Finally, after being lied to and treated like garbage, I went back to the dealership to pick up my old car and leave them their 2011 Honda Accord SE.
It was a terrible experience and they justify these practices by saying "If we don't get you down on paper the next dealer down the street will".
1 Updates & Rebuttals
Jim
Orlando,Florida,
USA
They Did You a Favor...Accept It.
#2Consumer Comment
Fri, March 25, 2011
You have bad credit due to a repo which was caused by you not making the payments on time. You didn't make those payments on time because you didn't have the money. Now fast forward to today. You write as if they are getting a gift of the $11,400 by them paying off the other car. A gift? Guess who pays for that gift? That amount is added to the loan for the Honda and in effect you are paying for 2 cars but using one. $499 for 72 months comes to just under 36k. That Honda doesn't even come close to that price with 9.9% financing! So, if you've already had bad credit why are you increasing your exposure by tremendously increasing your debt load? When you trade in a car which hasn't been paid off, the unpaid balance doesn't magically disappear! The dealer cannot obtain title to it unless the lein is removved by paying it off and then sticking you with the payoff amount. They did you a favor by giving you the opportunity to rethink this bad deal which would have raised your indebtedness.
