Michael Murdock
Scottsdale,#2REBUTTAL Owner of company
Tue, September 16, 2008
I have spoken with the person who filed this report and appreciate their reply. I also respect the decisions of ROR to not remove reports. It's unfortunate in this case as the individual chose not to reveal their real name, wrote in masquerading as a woman when they are a man, and lied in their tale that they told. All that being said. I am a person of honor and have spoken with them, found out that they had a bad evening and decided to write what they did. They have spoken with me and text messaged me that they would not blame me if I did not do business with them again. After that, they basically told me to do my own SEO to cover up this mess that they created. I think that's beyond the realm of reason for this situation, so since there is no pleasing this person and they're apparently out to try and make my life miserable, I've had to make a business decision not to continue to do business with them. In business, we business owners have to things in place to protect ourselves and our businesses. When I work with clients, I do have them agree to terms and I do point them to my policies page. If they don't read the terms and they do business with me, they agree to those terms. The terms are specific and have been in place for over 5 years (for this company), longer for my other companies. I hope that ROR can respect that I've done everything I have needed to do, including spending more time with this individual trying to remedy this situation. He neglected to read the fine print on your site (more than likely, since this is a repeat of my situation with him, he read it, ignored it and we are where we are). Life happens, business happens and this is one of those cases where you have to bite the bullet and move on. I am doing that and I refuse to expend any more energy on this matter. I wish that ROR would remove the report as it's false, based in lies, and concealed by this person claiming to be someone they are not, but I respect your rules here. Thanks for all that you do and consumers do have a right to know the whole truth. Michael Murdock, CEO
Rebecca
Dallas,#3Author of original report
Fri, September 12, 2008
Hi, I apologize for posting the above statement about Mike, and I retract this statement completely. I also apologize for posting anonymously as "Rebecca." It takes courage to admit who you are, and I lacked that courage at the time. Yours, Mark B (((ROR redacted))) CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Michael Murdock
Scottsdale,#4REBUTTAL Owner of company
Fri, September 12, 2008
I guess the best part about this is that I keep really good records. Rebecca does not exist. This is a false ripoff report filed by someone who did not hold up his end of the agreement as discussed in emails, phone calls and documented in googledocs by both of us. The sad part about it is that he was told to read the fine print and refused to do so. He was told that there was no grace periods and no refunds. Nobody died. He fell off his horse and refused to get up and do the work. I am a coach and a damned good one. I get people results including him and I get them traffic to their websites. See unlike the individual who I will not name here as this will be going to court, I am someone honest and direct and I hold my clients accountable for their vision. He was told to keep in touch. He was told that there was a limit to good graces and he was told there are NO REFUNDS. Now it's his game to get on the net and post something false like this to try and do damage to my good name. Sad to see him have to deal with his fears of success and lack of stones that way. My personal suggestion for him is to extract his head from his backside and figure out what he wants to be and just plain grow up. Sorry Mark (his real first name). There are no refunds. And yes, my lawyer will be calling you. Thanks Ripoff Report for doing what you do and allowing us to rebutt such garbage. Oh and he was offered the chance to put things in writing and refused to do so as he was not sure he'd sign a contract with a NO REFUNDS clause as he "could not commit to doing his side of the work" Give me a break. Michael Murdock, CEO