- Report: #895410
Complaint Review: Milstead Automotive - Spring Texas
Reported By:
Mike -
Magnolia, Texas, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Milstead Automotive
29707 W Hawthorne Spring, 77386 Texas, United States of America
Phone:
281-367-3535
Web:
www.milstead.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Milstead Automotive Milstead Towing Milstead Aotomotive and Topwing are CROOKS Spring, Texas
Milstead charged $almost $400 to tow from Magnolia to Spring which is 15 miles, which my Insurance paid. The repairs to my vehicle was not done when they promised and they reposessed my vehicle after we had an agreement on me paying the additional charges I couldn't afford when my vehicle was eventually ready to pick up. They have lied, decieved me and believe they are above the rules and laws. I stopped in Bremond, Tx, about 2 hours north of Magnolia on SH14 the other day, and spoke to Mike of Mikes Wrecker svc, to ask if someone can reposess my truck without a lien filed with the County Clerk. He said no, and asked who towed the vehicle, I told him, Milstead of Spring Tx. His only comment was " Friggin Crooks, Look out". And this is 2 hours up the road from where Milstead does business !!! I am going to get them in front of a Judge and burn their a*s.
2 Updates & Rebuttals
Collage1
United States of AmericaI hope to never encounter Milstead again.
#2Consumer Comment
Mon, August 13, 2012
They are an absolutely disgusting excuse for a company.
dw pr / marketing, media & public r
Spring,Texas,
United States of America
Milstead Kindness Ignored After Year Long Appeal
#3REBUTTAL Owner of company
Mon, June 11, 2012
Having served our community for more than 40 years we surely cannot make everyone happy though it is our number one goal to do so. We want to know first-hand when someone is upset and truly do not like to read reports such as this one. This customer is one that we have tried to work with for the past year - since June 2011.
We did service his vehicle correctly but he wrote us an insufficient check for his repairs. We tried to work out a payment plan for the last year to get him to make restitution. Most companies would have filed on him, but we did not. We are your neighborhood automotive shop and we did try to work off the books so that he could pay for his repairs. We tried to do the right and neighborly thing as we have with so many customers over the years. In this case, this customer has only made one payment of $50 over the course of one full year and after repeated phone calls did have his vehicle picked up when he no longer responded to our calls.
If he had just sent us even $40 a month his repairs would have been taken care of. As it is, he has never paid for his repairs from one year ago and has paid only $50 out of pocket for any Milstead service. I feel we have been more than kind.
Milstead Automotive
