Complaint Review: Mipayment.biz - GreenZap.com - Mazumah - San Diego County California

I also was ripped off by mypayment.biz, greenzap.com, mazumah.

They steal/glean your checking account info, from your registration at greenzap.com, and do electronic checks from your checking accounts, in the amount(s) of $19.95, $29.95, $39.95, $49.95 and similar amounts. 

If you have been a victim of the above internet scam, report the scam to the following: 

1.  File a police report.  The local police will claim they do not have jurisdiction, but you need the police report (besides the fact it looks good), to report the fraud to your bank.

2.  File a formal complaint with your bank's fraud dept., and give them the police report number.  This also shows your seriousness for filing the complaint, and helps the bank justify giving you a refund for the unauthorized electronic check debit. 

3.  File a formal complaint with the web hosting service that hosts the website "mypayment.biz".  You can find out who the web hosting service is/was by going to register.com (do a WHOIS lookup), or looking up the website at WHOIS.COM.  Find out the web hosting service fax # and fax over your complaint you sent the bank along with the police report number.

4.  Mypayment.biz, sent me a refund check when I complained via their website and filled out their form at mypayment.biz.  However, at the same time they gave me a "refund" (sent via check in the mail), they also sent two more unauthorized electronic checks to my bank.  I am glad they sent me a check, as I then notified the BANK that the check was written on!!!  And gave that bank the report I sent my bank with the police report, police report number etc.  !!  The bank for Mazumah, or mypayment.biz was NOT happy let me tell you!!  As that bank was now guilty of receiving stolen funds and harboring stolen funds/property.  I did NOT cash the check they sent me, instead, I kept it as evidence!  Plus, my bank already gave me a refund, so it would be wrong for me to cash the "refund" check, instead, that refund should be given to my bank. 

5. I received an email from mypayment.biz!! So, I then traced the email, and it came from outside of San Diego/La Jolla, where GreenZap is located!!   

6. Keep all records above, in case you are contacted to go to court against this con artist who started Greenzap.com.  Or, in case we all need to work together to bring this man to justice (he is a repeat offender by the way). 

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder RipoffReport.com Author of www.ripoffrevenge.com

Rip-off Report PO Box 310, Tempe, Arizona 85280