- Report: #1248285
Complaint Review: Mira Vie Skin Cream - Internet
Reported By:
Michele C -
Philadelphia, Pennsylvania, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Mira Vie Skin Cream
Internet, USA
Phone:
1.800.390.0533
Web:
miravietrial.com
Categories:
Business Rating:
(0)
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Mira Vie Skin Cream Mira Vie Eye Cream Misleading advertising of FREE TRIAL that signs you up for monthly costly product shipments. Internet
MiraVie advertised a 14 day FREE TRIAL on-line for only the cost of shipping of $4.95 for the skin cream and $5.95 for the eye cream. It was curious that when I went to make the purchase, that each product was billed separately and shipped from 2 differnet locations, California and Wyoming. WEIRD, but I continued. The "I agree to the terms box was checked", who reads that?...then I proceeded to checkout.
On the order confirmation page, the details from "I agree to the terms"....was more clearly outlined. I had agreed to a monthly shipping of $89.95 for each product unless I call to cancel after my 14 day trial. If I want to cancel my trial product, I need to send it back with the unused portion, for another fee of $9.95, the shipping fee and "dispose of product" fee. I called the company within 1 minute of the purchase to cancel.
When I called to CANCEL the purchases, unfortunately each separately, each customer service representative, "I understand" but they couldn't NOT cancel the order. it was sent automatically after the confirmation. Customer service kept repeating, you clicked CONFIRM..and again, that they could not CANCEL the trial order. I would need to receive the shipments and pay the additional $9.95, for EAHC to send them back.
I reported the dispute with my credit card company ASAP. This is a SCAM! Buyer beware.
