I have purchesed an item and when tried it on it ripped. I emailed them over 12 times to get a refund they keep having different people respond asking the same questions.
I have answered all of their questions even sent photos of defect. I told them I DO NOT want another item,just refund my money.
This has been going on since february. The last time I sent them the photos 3/30/18. I still have not heard from anyone.
Mirror Essentials
United States#2UPDATE Employee ..inside information
Sat, April 07, 2018
Hello, Pam!
We sincerely apologize for this outcome. We hope to assist in resolving this issue, and since this is a different platform/site, kindly provide us your Order # & complete name and e-mail address used (when the order was submitted) by e-mailing our Support Team at [email protected] so we can follow-up on your case.
Thank you very much for your patience and understanding. Have a great weekend!
* Please use 'Ripoff Report # 1437640' as your e-mail subject for us to easily locate your message.