- Report: #1439021
Complaint Review: Mirror Essentials - MVD UY Bonavita
Reported By:
mtnest912 -
Pittsburg, CA, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Mirror Essentials
I cant find this anywhere in their website MVD UY, 33122 Bonavita, United States
Web:
https://mirroressentials.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Mirror Essentials Never delivered / refused to refund Advertise 3-5 weeks for delivery. At week 8 I started asking WHEN. At week 10 I requested a REFUND. At week 12 I have nothing. MVD UY Bonavita
They have not delivered my order after 12 weeks. They respond to my emails with auto replies saying: "Please know that It is truly important to us that our customers receive their orders the soonest time possible. We've already made a follow up to our shipper and we're waiting for their response."
Every day for 4 weeks. Then I send them added emails requesting they just refund my money & they refuse to even acknowledge the request.
I urge others to find another company & not waste your time & money trying to do buisiness with these LYING SCAMMERS.
2 Updates & Rebuttals
Terri
Pittsburg,California,
United States
Email to support
#2Author of original report
Wed, April 18, 2018
I have dozens of emails to that address. I did get a response yesterday, saying that my package has been shipped. Again. I should get this order 3 or 4 times now. And that even though it's been shipped again, they can't find the shipping tracking #. Surprise! Unless it's coming from Mars I should have it when? And another couple emails saying that my $$ has been refunded. We'll see what comes 1st.
Mirror Essentials
United StatesMirror Essentials Never delivered / refused to refund Advertise 3-5 weeks for delivery. At week 8 I started asking WHEN. At week 10 I requested a REFUND. At week 12 I have nothing. MVD UY Bonavita
#3UPDATE Employee ..inside information
Wed, April 18, 2018
Hi mtnest912,
We hear you, we understand the frustration. You've waited long enough for the package, but you never received it, you ask for a refund but was not processed. We're sincerely sorry about that. We just want to fix this and make it up to you. Please post your order number here or send us an email at [email protected] with below information.
Order number:
Complete Name:
Email address:
Please also add "1439021" on the subject of your email message so we can easily trace it. Thank you and have a great day!.
