- Report: #1437274
Complaint Review: Mirror Essentials - Nationwide
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Author Confirmed
Why?
Mirror Essentials
Nationwide, China
Phone:
1-800-459-6448
Web:
https://mirroressentials.com/
Categories:
Business Rating:
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Mirror Essentials Defrauding Customers With NO REFUNDS
This company is fraudulent. The website link boasts the benefits and how great their undergarments fit and help enhance you. But, they fail to mention the sizing is more suitable to a small asian woman than who would actually NEED to have an undergarment to reduce mid-sections etc. When I received the garments (after WEEKS of waiting) they were so small I could not get my leg in them. I contacted the customer service via email and instead of offering a refund they sent a "one time replacement" for my order which did nothing but aggrevate me even more because after several MORE months of waiting they were no better and STILL too small............an XXXL should have been sufficient. I once again contacted the customer service via email and received a "canned email response" not once, but TWICE basically stating I was OUT OF LUCK because they did not offer REFUNDS. This company is ripping off customers with their poor quality, misrepresented SMALL undergarments and keeping people's money. SO, not only do I have a stack of CHEAP, NON-FITTING undergarments, I am out over $40.00. This company should be forced to be removed from advertising ANYWHERE due to their fraudulent practices and POOR customer satisfaction policy. I am so angry at the outcome of this purchase. Everyone that has been ripped off from this company should report and reply EVERYWHERE they see their ads and links. They need to be stopped.
1 Updates & Rebuttals
Mirror Essentials
United StatesMirror Essentials Defrauding Customers With NO REFUNDS
#2UPDATE Employee ..inside information
Thu, April 05, 2018
Hello, Maria!
We apologize for the experience you had with the product and the refund process. It is not our intention to inconvenience you in any way. Please tell us how we can make it up to you by e-mailing us at [email protected] and providing us the ff:
Order number:
Complete Name:
E-mail address:
Concern:
Please also put "Ripoff Report # 1437274" on the subject of your e-mail message so we can easily trace it. Thank you and have a great day!
