- Report: #1445289
Complaint Review: Mirror Essentials - Nationwide
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Author Confirmed
Why?
Mirror Essentials
Nationwide, United States
Web:
https://mirroressentials.com/
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Mirror Essentials Haven't resolved situation regarding replacement item.
I purchased a support garment for under my clothing in early March.
When the item came it was much too small and asked for a replacement. I was assured that someone would get back to me and send me the correct size. Since then I have sent various emails ( about 7) and I get the same response, sorry for the delay someone will get back to you.
It's now the end of May and nothing. Complete ripoff, I can't reach anyone on the phone and all emails are generic.
I urge everyone not to shop with this company, they are quick to take you money but after that you can't get any help. I am even going to report them to facebook and istragram saying this is a bad company to support. I want answers!!!
1 Updates & Rebuttals
Mirror Essentials
United StatesMirror Essentials Haven't resolved situation regarding replacement item.
#2UPDATE Employee ..inside information
Sat, July 14, 2018
Hi Jackie,
We see where you are coming from and we do apologize for the inconvenience. This is definitely not the kind of experience we would wish for you to have. Please allow us to rectify and resolve your concern completely. To do so, kindly send us your complete name, order number, email address and the details of your concern at [email protected].
Thank you for your kind understanding and consideration.
Sincerely,
Mirror Essentials
