Dear Mr. Schultz,
Information I have learned requires a cancellation of our association and a refund for $1497 paid to you by means of a VISA payment for your Instagram Cash Blueprint product.
This information has resulted in my complete loss of confidence in your honesty and intent to fulfill your obligations as promised during your sales video.
My decision to accept your offer of membership in the Instagram Cash Blueprint was one hundred percent predicated on your statements and promises and the accuracy of what you were presenting during your live webinar sponsored by Todd Ross and Precious Ngou with Video Essence on Nov 18, 2014.
With little to go on other than your personal assurances, my confidence has been chipped away bit by bit until now when it has been totally eroded.
Here are my concerns:
J.S. As a requirement of using your program customers are required to pay you an ongoing fee of $497 per month.
Because of this cost, you promised to be accessible and to address our questions expeditiously. Today is more than one week since my subscription began and my first questions posed to you on Nov 22 have yet to be addressed despite at least a half dozen follow up requests. This loss of time
has cost me in dollars spent, to be spent and loss of progress toward income from this program.
J.S. “There are no “up sells.”
As soon as I clicked the ”Buy” button, I was presented with an “Up Sell” wherein I would have to pay an additional $497 per month for additional “Galleries.”
J.S. You said you “hand picked each photo (in the galleries) so they would be good converting photos.” You also said that you only had sufficient galleries for the first seventeen subscribers and others would have to wait for you to acquire more.
When I opened my gallery photos, I immediately noticed their similarity to those Jordon had used in his webinar videos. I checked and sure enough the pictures were identical and the gallery numbers in your video are the same as mine. Since then I have submitted at least a half dozen requests for this to be corrected.
In this case I am concerned that all members got the same galleries and the gallery limitations was untrue.
J.S. We were instructed to email “[email protected] for help.”
All emails to that address were returned.
J.S. You made a major issue of our need for your affiliate connections.
Anyone with a bit of effort not unlike the other effort required by your training can affiliate with most affiliate networks.
J.S. “I’m not the type of person that sells you something and then leaves you.”
You made sure we all believed you would be there with “live” support as you promised but almost all of my requests for help about anything has gone ignored.
There are other issues that I will leave unspoken here but I cannot go forward with you now that my evaluation of your business and your intent and ability to deliver as you guaranteed is in serious doubt. At this time I have kept my concerns to myself and will continue to do so with the congenial settling of this matter.
In consideration of the foregoing, I am cancelling my subscription to Mobile-Social Blueprint and submitting to you that settling all matters with me be ended now quickly and cleanly. I have little doubt you will find getting a replacement for me to be in your own best interests.
Finally, I have never “set up or used the software” therefore I have never accepted the terms of your licensing agreement as shown on the Instagram Cash Blueprint website and as such explicitly decline to accept the terms.
TERMS OF USE
ACCEPTANCE OF TERMS
SETTING UP AND USING THE SOFTWARE ACCOMPANYING THIS LICENSE INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. READ ALL OF THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT PRIOR TO USING THE SOFTWARE. By use of the software, you are acknowledging that you have fully read and accepted the Terms and Conditions and waive any defenses against enforcement of said Terms and Conditions.
Please note that you are prohibited from using, copying, selling, marketing, modifying or transferring the program, copies thereof or any documentation associated with the program, except as expressly provided under these Terms of Use.
Very truly,
Dennis Fitzgerald
(((Redacted)))
December 13, 2014
Jordon Schultz
Re: Instagram Cash Blueprint
Subject: Cancellation & Refund
Dear Mr. Schultz,
Hello Jordon,
A few days ago I sent a confidential Word Doc to you as an attachment to an email to your company email address. To date I have not received a reply and therefore It is now necessary for me to follow the directions of both my legal representative and the Nevada Attorney General's Office of Consumer Affairs. I have elected to not accept your Terms of Sale and Terms of Use as defined on your sales page and your member's page of your Mobile Social Blueprint website. (https://eq192.customerhub.net/terms-of-use) (Copy Below)
TERMS OF USE
ACCEPTANCE OF TERMS
SETTING UP AND USING THE SOFTWARE ACCOMPANYING THIS LICENSE INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. READ ALL OF THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT PRIOR TO USING THE SOFTWARE. BY USE OF THE SOFTWARE, YOU ARE ACKNOWLEDGING THAT YOU HAVE FULLY READ AND ACCEPTED THE TERMS AND CONDITIONS AND WAIVE ANY DEFENSES AGAINST ENFORCEMENT OF SAID TERMS AND CONDITIONS.
PLEASE NOTE THAT YOU ARE PROHIBITED FROM USING, COPYING, SELLING, MARKETING, MODIFYING OR TRANSFERRING THE PROGRAM, COPIES THEREOF OR ANY DOCUMENTATION ASSOCIATED WITH THE PROGRAM, EXCEPT AS EXPRESSLY PROVIDED UNDER THESE TERMS OF USE.
As I have NEVER (1) ACCESSED, (2) OPENED, (3) SETUP AND/OR (4) USED the "SOFTWARE ACCOMPANYING THIS LICENSE," I have therefore NOT accepted your "TERMS OF USE" and as such hereby demand a full and immediate refund of the amount of $1,497.00 paid by me to evaluate your program which I have done and found it to be lacking in all the areas you promised in your online Webinar of Nov, 21, 2014.
Additionally, I have not accessed for use any of the material available from your member's website.
Please refund the amount of $1,497.00 to my credit card as you promised in your Webinar.
I have attached to this message the Word Doc. sent in my previous email.
Lastly, please do not ignore this demand. I am delivering a copy of this correspondence to my attorney and the NV Atty. General's Office for further action if necessary.
Very truly,