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  • Report:  #85473

Complaint Review: MoMax Builders - Northbrook Illinois

Reported By:
- ElkGroveVillage, Illinois,
Submitted:
Updated:

MoMax Builders
3605 Woodhead Drive Northbrook, 60035 Illinois, U.S.A.
Phone:
847-2916660
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
In September of 2003, I hired MoMax to remodel my back porch. Since then the NEW rear windows leak, ( I fill up a GARBAGE CONTAINER FULL of water EVERY time it rains ) the insulation is soaked and needs to be replaced, the walls are covered in mold, the roof is stained with water, the doors don't close properly and the floor is not level.

I have called MoMax EVERY DAY for nine weeks straight and have never gotten ONE call back from ANYone.

In the previous message, Fred Resnick the OWNER of MoMax attributes that complaint to an ex-employee. How badly does he treat his employees to make them that angry?

No one onsite at my project spoke English. They arrived in an unmarked van, left debris all over the sidewalk and I had to repaint the window sashes because of the mess left behind.

If I save just ONE person from the aggrivation and turmoil this shaddy, secretive company produces, I will feel vindicated. The BBB is not always a good barometer of solid business practices.

This is a lame company which does shoddy work, and does nothing to make it right.

If you need quality work done to your house, look elswhere.

Charles

ElkGroveVillage, Illinois
U.S.A.


1 Updates & Rebuttals

Margret Jean Danecker

Northbrook,
Illinois,
U.S.A.
we would be happy to come out and try to find the problem

#2UPDATE Employee

Wed, April 07, 2004

I have looked through my entire database for a Charles or Chuck in Elk Grove Village and can not find 1 customer to match this profile. I take every incoming service call or complaint and have had no contact from a "Charles", in Elk Grove Village. Please note Charles did not give a last name. I am happy to have Charles call me directly to resolve his issues I am at 847-291-6660 ext. 12. I do not have record of this complaint and if his windows are leaking, we would be happy to come out and try to find the problem, their is a 2 year warranty and if this project was completed in 2003. We are obligated by contract to make a service call, it is in our contract. As far as "Charles's" comments regarding previous employees, I have worked for this company for 8 years. I would not work here if the product and performance was not respectable. I do not know what previous message this references but I am sure if it is no longer shown on this site it is not valid. Please have Charles contact me at our office, to resolve his leak. I am happy to assist in any way, it is my job. And I am proud of my job. Respectfully Submitted, General Manager - Customer Service MoMax Builders, Inc.

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