Joseph
Winchester,#2Consumer Suggestion
Thu, August 26, 2004
This web site has information helpful to location your local Public Service Commission: http://www.alts.org/statesites.htm I took the fellow from TN's advice and contacted the Kentucky Public Service Commission concerning this matter. Momentum Telecom at this point still has not removed the two items of $50 charges concerning exceeding their "Unlimited" 5,000 minute plan.
Jeffery
Memphis,#3Consumer Suggestion
Wed, August 04, 2004
I was duped by the same dishonesty. I was not charged since I haven't exceeded the 5000 minutes, but it doesn't give me peace of mind having to count. A supervisor has not been available within the past 2 days and has not returned my calls. The CC representative told me most companies have a limit to their "unlimited" and won't tell you until after the signup. Firstly, I said, that's called lying and is probably illegal. Secondly, I called my local company whose unlimited IS unlimited. If I don't get a call back today, I am filing a complaint with the Tennessee Regulatory Commission who will investigate and provide for a resolution. If you file one,too, it may give us more power AND get your money back. The # for your state should be in the 1st pages of your phone book.