- Report: #1296571
Complaint Review: Money Map Press - Baltimore Maryland
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Author Confirmed
Why?
Money Map Press
16 West Madison Street Baltimore, 21201 Maryland, USA
Phone:
443-353-4519
Web:
moneymappress.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Money Map Press MMP will not give fullor partial refund on unmailed issues Baltimore Maryland
Purchased 2 year subscription in Jan 2016. Sent email to company in March after looking over product asking for a refund of the $79 purchase price. Told refunds are not given. Most newsletters at least give a partial refund but this was refused. This is unacceptable.
1 Updates & Rebuttals
Member Services
Baltimore,Maryland,
USA
Regarding your Refund
#2UPDATE Employee
Wed, June 15, 2016
Hello,
I wanted to thank you for taking the time to provide us with your feedback. I am sorry to hear your experience with us was not so positive. Most of our publications offer a 30 day trial period, in which subscribers are able to cancel at any point within their trial period to receive a full refund. We are always sure to include information about trial periods in our order forms. Due to our policy, we are unable to provide refunds after a trial period ends.
Again, I apologize for any confusion regarding our trial period policy. If you have any more questions or would like to share more about your experience with us, our Conciege team would be happy to speak with you. They are available Monday through Friday 8 AM - 8 PM EST and can be reached at 1-888-384-8339.
Best regards,
Money Map Press
