- Report: #999513
Complaint Review: Motovelo - Internet
Reported By:
Dave -
San Diego, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Motovelo
Internet, United States of America
Phone:
805-637-1746
Web:
motovelo.us
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Motovelo Aydin Ozan Sold me used kit Internet
I ordered a bike engine kit from Aydin Ozan at motovelo.us . When the kit came in the mail, the engine was badly dented and had a lot of grease on it. The clutch lever was pinched and many of the bolts were stripped. Almost every single part of the kit had scratches, dirt and just general wear and tear. After putting 30 miles on it, its basically burned out.
When you order a kit off of this guy he basically goes into his backyard and strips an old beat up used kit off of one of his bikes, cleans it (barely) and then ships it to you. DO NOT BUY OFF OF THIS GUY!! He will also lie to your face and tell you that everything comes factory shipped from China. That is ridiculous. I can tell the difference between a new product and used one. I can especially tell the difference between a new product, and one that is basically beaten to hell. I received the latter.
Beware.
When you order a kit off of this guy he basically goes into his backyard and strips an old beat up used kit off of one of his bikes, cleans it (barely) and then ships it to you. DO NOT BUY OFF OF THIS GUY!! He will also lie to your face and tell you that everything comes factory shipped from China. That is ridiculous. I can tell the difference between a new product and used one. I can especially tell the difference between a new product, and one that is basically beaten to hell. I received the latter.
Beware.
2 Updates & Rebuttals
Motovelo
California,Motovelo STANDS BEHIND THEIR PRODUCT! 100% customer satisfaction!
#2REBUTTAL Owner of company
Mon, March 18, 2013
Anyone who is interested in a bicycle engine kit is encouraged to call us anytime @ 805-637-1746 and ask all the questions you might have. We always help our customers, and take the time to answer everyones inquiries 100%. We have been in business for years and built and sold thousands of engine packages and bikes. Check out our photos, videos, reviews, and all the helpful tips and tricks on our website www.motovelo.us
And like I said, please do call and see for yourself, we aim to please. And if anyone ever has a problem, let us work out a solution- don't just blow up and yell an myself or my guys, we're working hard to innovate and bring the fastest and most reliable alternative transportation methods to you, so being polite goes a long way. Thanks to all the thousands of happy customers over the years for making us one of the leaders in our industry!
Happy motoring,
Aydin Ozan
Owner, www.motovelo.us
[email protected]
805-637-1746
Dave
San Diego,California,
United States of America
I made a mistake
#3Author of original report
Thu, January 24, 2013
I've spoken w/ people in the industry and it appears that all motors shipped from China get some amount of wear and tear during the process. The metal is soft and so is the paint. Please ignore my prior report.
