- Report: #1149159
Complaint Review: Movecorp - Internet
Reported By:
Disgusted of Ibiza -
Hunt End, Redditch, Other,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Movecorp
Internet, USA
Phone:
01922 450040
Web:
www.movecorp.co.uk/
Categories:
Business Rating:
(0)
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Movecorp False delivery times - appalling staff- price scams Aldridge, West Midlands WS9 8BG Internet
If you want to have your goods internationally shipped and need confirmed prices and delivery schedules - DO NOT TOUCH THIS COMPANY UNDER AnY CIRCUMSTANCES !!
I asked for and received a reasonable quote for shipment of parcels from the UK to Ibiza. Collection was duly arranged although there was a hiccup with emailing labels and a consignment note - blamed by their staff on 'system errrors '(!) . Following collection I had to email to chase confirmation of delivery which was then confirmed for 20 May. 20 May came and went - no delivery although I was emailed to ask me to pay more money !! -chased them again to be told delivery 21/05/2014. 21/05/2014 came and went - no delivery. Asked to speak to MD - was connected to Sales Director - very arrogant individual who refused to pass on a mesage to MD or to ask him to call me. He just kept saying my goods could not be delivered that day but would not tell me why not. I finally tracked MD down via Facebook - full of his own self importance and good works - he was apparently 'not in the office' even though another staff member advised me he was on the telephone !
My parcels arrived in Ibiza 19/05/2014 - it is only a small island and you can drive from one side to the other in an hour. I have yet to recieve a true explanation for why my goods could not be delivered 20/05/2014 or 21/05/2014. Guess what - they tried to deliver 22/05/2014 when they knew full well we were no longer on the island - and again 23/05/2014 yet the MD had emailed me to say he had already arranged to deliver the items back to me in UK. He has also emailed me to say that if I post anything derogatory about his company - I will be in breach of contract- I guess he must be used to complaints given that that's his initial reaction !
Like I say - DO NOT TOUCH THEM - COMPLETE WASTERS.
