- Report: #607688
Complaint Review: Movie Cube - Wellington Florida
Reported By:
Kimberley -
Palm Beach, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Movie Cube
Palm Beach Florida Wellington, 33414 Florida, United States of America
Phone:
800-518-1574
Web:
http://www.moviecube.com/
Categories:
Business Rating:
(0)
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Movie Cube moviecube.com/ RETURNED MOVIE TO KIOSK - GOT CHARGED $76.00 Wellington, Florida
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I usually dont take the time to report how many times Ive been ripped off, but this situation, incited my wrath!
I also dont usually rent from those kiosks @ grocery stores either, but this time I thought I would give it a whirl.
I rented the movie the normal way by presenting my credit/debit card and for a 1.00 plus tax I got my movie. Returned it a few days later to the same kiosk and the kiosk was not working. It would not register the return of the movie. I went through all the menus properly and it wouldnt accept the movie return.
At this point, while standing right next to the kiosk, I called movie cube to ask their advice on how to return the movie. The suggested returning it to the little black box in the back of the kiosk which is a part of the same machine, its attached to it, but its the type of black box that has only a tiny slot for the disk to slip through and there is no way no how for anyone to get the movie out from there except one of their movie cube technicians. WHILE I HAD THEM ON THE PHONE....I dropped the disk in......and they said THANK YOU...we have MADE A NOTE OF YOUR RETURN...dont worry we will give you the credit back.
Well Lo and Behold! I get a 65.00 charge to my credit card for a "MISSING MOVIE".
Thats just GREAT! I called movie cube again and they said they have "no record of the movie return".......well....! They also claimed that we they found the movie in the little black box ...they would credit back the $76.00! They never did!
So.....Im angry! very angry!!!
Today, May 26th, 2010 I called Movie Cube and talked to them about it and they said that since it was over 30 days since the time of the charge that they could not and would not do ANYTHING about it. Too bad ol chap!
Well....Im not gonna have it!
If you rent from these slime bags you are the greater fool!
Here's some more info about their scams:
my moviecube disaster code #
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