- Report: #1316401
Complaint Review: Moving Giant - Brooklyn New York
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Moving Giant
2747 CONEY ISLAND AVE, Brooklyn, 11235A New York, USA
Web:
http://www.movinggiant.com/
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Moving Giant MOVING GIANT WARNING!!!! Brooklyn New York
This spring I accepted a new job and would be relocating from Philadelphia PA to Orlando FL. My mother and I did a lot of research on moving companies and decided to choose Moving Giant. This would end up being one of the worst decisions I have ever made.
The move started off badly from the start. I was told that two movers would arrive at my apartment between 10-11am... I called repeadly and was connected to various different extensions but was unable to get ahold of the actual movers. Around 3pm after calling this company non-stop for hours I was connected with Igor the mover. He told me they would be there no later then 5pm. Igor and one other man showed up at 10pm, a full 10 hours late, wearing casual t-shirts AND FLIP FLOPS.
Igor, the mover in charge decided I had WAY MORE items then was on the original esimate and demanded I pay 58% more upfront. He demanded that I go to an ATM and withdraw the additonal funds. Given it was 10pm, I refused. Then Igor FORCED me to sign blank paperwork, he said they would not begin to load my items until I signed the blank documents which did not provide any information about how much money I would actually owe.
Once I signed the blank documents they began to load my items. They damaged walls, the floor, and the door frame while carrying things out of my apartment. Additionally, they were very loud in the hallways and disrupted my neighbors.
In the morning I recieved a new invoice from the company demanding that CASH be deposited into the MovingGiant's Bank of America account. When the new invoice was sent, Igor reported that I had only given him $600 when I had actually given him $747 (I had bank documents proving how much money I had withdrawn)... So Igor had decided to help himself to a $147 tip. Additionally, they wanted me to pay for the entire move upfront (which is at the very bottom of the contract in VERY small print) but given Igor's theft of the deposit, they agreed to a money order upon delivery.
It took a FULL MONTH for my items to get to Florida and when they did arrive, not everything was there. There were multiple pieces that were missing and I was told I would have to file a claim but probably wouldn't ever get them back.
In addition to suing this company I have been in contact with the proper authories. This company needs to be investigated and put out of business before they try and take advantage of others.
RUN IN THE OTHER DIRECTION. DO NOT DO BUSINESS WITH THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
