- Report: #1013535
Complaint Review: MTD - Cub Cadet - Cleveland Ohio
Reported By:
trooper -
Cleveland, Ohio, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
MTD - Cub Cadet
5389 W 130th St Cleveland, 44130 Ohio, United States of America
Phone:
Web:
www.mtdproducts.com, www.cubcadet.com
Categories:
Business Rating:
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MTD - Cub Cadet Mettler-Toledo International Inc. MTD sold used-for-new, then denied all warranty coverage on existing defects and damage. Wasted endless hours of my time. Cleveland, Ohio
If you buy equipment made by MTD they may refuse to honor warranties. In at least one case they attempted to sell used-for-new. No statement of origin, no original documents, no effort to communicate or right the wrong. MTD Products have several brand names like Yard Machines, Bolens, Cub Cadet and others. Don't trust their independent dealers too far either. My product was delivered with obvious and serious damage.
Absurd really. They insisted it was new, but actual manufacture date was revealed after serial number search. Buyer beware: You will need a lawyer to get these people to take you seriously, and then they will deny accountability and refuse to cover fees made necessary by their own indifference. These represent fundamentally bad corporate practices that are focused on ego and only ruin consumer trust and defeat the purpose of economic resolve.
Absurd really. They insisted it was new, but actual manufacture date was revealed after serial number search. Buyer beware: You will need a lawyer to get these people to take you seriously, and then they will deny accountability and refuse to cover fees made necessary by their own indifference. These represent fundamentally bad corporate practices that are focused on ego and only ruin consumer trust and defeat the purpose of economic resolve.
1 Updates & Rebuttals
Gentleman Jim
Dallas,Georgia,
MTD is not Mettler-Toledo
#2General Comment
Thu, December 26, 2013
MTD stands for Modern Tool and Die, not Mettler-Toledo. The two companies have nothing in common. I work for a company that competes with Mettle-Toledo, so after a search on this site I am now defending my competitor!
