Lisa
Athens,#2REBUTTAL Owner of company
Wed, November 19, 2003
Shop Great Values, Lets get a few things straight. You paid $1250.00 for the watches. $1.25 each You were invoiced on the 13th and signed a legal document on the 13th and paid for such. Sometime thereafter you formed an LLC and after which you decided it would be ok for us to discard your signed documentation and replace it with a new one which is completely different from updating a file. Updating is updating and discarding is discarding. Well, I am sorry to say, this would illegal and you were informed of this several times via various telephone conversations. Our first contact with you after receiving your order was a 41 page book that showed us that you were fully aware of your purchase as you enclosed all documentation to verify. You threatened us with UCC Title 11, Article 2, Part 3, 2-313 which is meant for retailers selling to consumers and we made you aware of this as well, we are not retailers, we are salvage liquidators and all merchandise is sold as is with no guarantees. You also stated in your letter many falsehoods in which you supplied the proof to us again by sending us documentation that proved otherwise. In your letter you stated: 1. Robyn told you that many excess other products are discarded during the hand count reducing the throw away to under 30% This statement made by you is completely false and libelous. 2. You asked Robyn if there would be any Y brand watches in the pallet and Robyn told you NO. False again, you never asked any such questions and as you will notice, the picture on our website does in fact show Y brand watches and always has. 3. You state that you have to throw out all Y brand watches. False again, you have to do no such thing. 4. You state you asked for percentages as to how many watches/time pieces/jewelry would be within you lot and were told 800 watches and 200 clocks/jewelry. False again, you were told we have no percentages and that you would get what we get and that some orders have less and some have more, it depends on what K-Art sends us. So let us recap: Y brands that are in working order you will be discarding. Jewelry, undamaged and even new in the box, you will be discarding as it has no value to you. Bad Brands (your words) you will be discarding as they have no value to you. Broken Bands not feasible to fix, yet you state in the same letter that you received extra bands? Working Generics (too cheap-your words) no value to you and will be discarded. Next pictures shows 16 watches and you state 13 of those are working but have no value to you because watch is too cheap so you will discard. Next Photo, worthless unknown brands. Next Photo, some time pieces, not broken but have no value to you. So, here we are, you received 1000 units and after removing the damaged items and throwing away all the good items that you feel have no value to you, you are left with 43 units and it is our fault you have decided to discard perfectly good items along with the damaged items. I think I am going to go to Wal-Mart tonight and buy a CD, bring it home and watch it and then bring it back in the morning demand my money quoting the Maine UCC code and tell them the movie had no value to me.what do you think they will say since we all know that Any media is sold as is and is non-refundable.
Stanton
Renton,#3Author of original report
Wed, November 19, 2003
I want to make it clear that My Web Wholesaler is in the business of selling salvage pallets. These watches were purchased as salvage watches from My Web Wholesaler. I was aware at the time of purchase that there should be a certain percentage of bad watches. My complaint with My Web Wholesaler mainly has to deal with how much that percentage is and the brands of watches that make up this pallet. Also, K-Mart is not a party to my complaint. I have no complaints with K-Mart. As it is listed, it appears I am complaining about K-Mart as well. Consequently, I have recently (in the last day or two) requested ripoffreport to please remove this complaint. If the complaint can't be removed, then I've asked them to please remove K-Mart from the name and also to remove other K-Mart ripoffreports at the bottom of the page.