Websupport
Montreal,#2UPDATE Employee
Thu, July 17, 2008
hi there, We are a third party company that handles the technical and billing issues for over a thousand different websites. We are not the company that you signed up with. We only offer support for the company and follow the guidelines that the company itself has given us. Regarding the $9.95 non-refundable processing fee, this fee was clearly stated during the sign up process as well as in the Terms & Conditions in which you have to read, and of course agree to before you can submit your order. While we are sorry that you were unsatisfied with your membership we would like to let you know that we do offer complete technical support via telephone and email in order to make sure that you are satisfied with your membership. Email: [email protected] Telephone: 1-888-448-6880