- Report: #9799
Complaint Review: NADN - Nevada Nationwide
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Author Not Confirmed
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NADN
Las Vegas Nevada, Nationwide, U.S.A.
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NADN ShopN2000 - Ripoff Can't get refund... *Consumer Suggestion
Back in October I originaly tried to cancel the AwayIrs program by sending multiple faxes, none of which was received according to NADN...they are very explicit when it comes to taping their conversations and their documentation but go out of their way
to dismiss the customers communication claims...
I called several times during the first month to cancel the program and was convinced (talked into) trying the ShopN2000 program which I was told would guarentee me a tax deduction of at least $5000...I was given a bunch of numbers over the phone and it sounded great until I did the numbers myself using the tax forms required to file for the deduction...I was also told that I had 3 days after receiving the documentation
(contracts) for the program in the mail...I called back after the initial call and told them I decided I didn't want the program and not bother to ship the contracts...they
told me(recorded conversation-suposedly) that my charge card hadn't been charged yet and wouldn't be without further authorization from me...a few weeks later I got the contracts in the mail and found that my card had been charged for the program... $2,495...I was irate and immediately called NADN...I talked to a director who had me fax a cancellation notice to his attention and he would wait by the fax machine to confirm to me he got it...I also sent 4 copies of the fax to 2 different fax machines at NADN...I also sent a certified envelope containing the fax and yet have received a confirmation that they got it???...after calling back at least 10 times over the next 3 weeks and given the supreme runaround I was told that they pulled the tape(never had a tape of my cancellation conversation???) of the original transaction and found that they had told me I had 3 days from the initial transaction to cancel...this is a lie..they never told me this...said I had 3 days after I received the documentation to cancel...also, how can you legally charge for something(downpayment) that you haven't contracted for??
Anyway, I am stuck at this point and will be requesting RIP-OFF Revenge to get my money back...I'll swallow the $800 I paid for the AwayIrs program even though I should have been cancelled from that also...NADN doesn't have anymore to offer than
what you can get from the IRS web site...
to dismiss the customers communication claims...
I called several times during the first month to cancel the program and was convinced (talked into) trying the ShopN2000 program which I was told would guarentee me a tax deduction of at least $5000...I was given a bunch of numbers over the phone and it sounded great until I did the numbers myself using the tax forms required to file for the deduction...I was also told that I had 3 days after receiving the documentation
(contracts) for the program in the mail...I called back after the initial call and told them I decided I didn't want the program and not bother to ship the contracts...they
told me(recorded conversation-suposedly) that my charge card hadn't been charged yet and wouldn't be without further authorization from me...a few weeks later I got the contracts in the mail and found that my card had been charged for the program... $2,495...I was irate and immediately called NADN...I talked to a director who had me fax a cancellation notice to his attention and he would wait by the fax machine to confirm to me he got it...I also sent 4 copies of the fax to 2 different fax machines at NADN...I also sent a certified envelope containing the fax and yet have received a confirmation that they got it???...after calling back at least 10 times over the next 3 weeks and given the supreme runaround I was told that they pulled the tape(never had a tape of my cancellation conversation???) of the original transaction and found that they had told me I had 3 days from the initial transaction to cancel...this is a lie..they never told me this...said I had 3 days after I received the documentation to cancel...also, how can you legally charge for something(downpayment) that you haven't contracted for??
Anyway, I am stuck at this point and will be requesting RIP-OFF Revenge to get my money back...I'll swallow the $800 I paid for the AwayIrs program even though I should have been cancelled from that also...NADN doesn't have anymore to offer than
what you can get from the IRS web site...
1 Updates & Rebuttals
You won't have to "swallow" one thin dime.
#20
Sat, December 22, 2001
They filed the following rebuttal to the above Rip-Off Report: Their email: [email protected] Their name: The Fraud Chick Their relationship to the company: Consumer Suggestion Rebuttal: You won't have to "swallow" one thin dime. That company has committed fraud and wouldn't dare sue you for the money. Of course, they could be so foolish they may try, but they won't win, Here's what you do: 1.Contact your credit card company and file a fraud complaint (deceptive practices) and demand a charge back immediately. Your credit card company most likely has a 6-month fraud window so you will need to hurry. 2.The "recorded" phone conversation is worthless to them unless they have you recorded from hello to goodbye. Cons have used the old "I've got your authorization recorded" bit for years. But the judge needs to hear what the fraudster said, the hook, line and sinker that got you to by into the scam-you know-the lie. The courts have caught on to these shady characters who tell you any lie they want to get you to buy and then say, "for quality control I have to have you talk to my supervisor" who then asks if you agree to the deal. Some really bright ones have their supervisor call you back so they have the whole conversation recorded, but too bad for them the sales pitch isn' t there, so it's no good either. 3.Contact your local IRS branch and ask for CID, report the scam. 4.Call the fraudsters and tell them you've reported them to the IRS. Good Luck The Fraud Chick
