Pantherjad
Spanish Fork,#2Consumer Comment
Tue, December 09, 2008
So because your Rental Car Company is incompetent and can't show up for work you blame it all on a third party collections agency?? This is the reason you should purchase the damage insurance for rental cars, it's usually only like $20-$30 and would have saved you hundreds. However, I can grant that the car was probably in perfect condition but you really don't have any proof. This is a sticky situation, I would sue the rental car company or refuse to pay. The cowardly thing the rental car company does is outsource the enforcement of the contract to a third party so they (Rental Car Company) A)doesn't have to seem like the bad guy. and B) doesn't have to pay to run a collections program. I know PURCO well, my friend owns it and many others work there. They are great, honest, upstanding people. It is unfair to pull them into this and malign them. It is not their fault the rental car company is incompetent, nor is it their fault you didn't purchase the damage coverage. The rental car company is merely exercising its legal authority to collect from you on damages via a third party agency. If you are upset then take it up with the rental car company. They are the ones trying to charge for damage you likely didn't cause, not PURCO. This is like blaming the police officer for arresting you when he is merely following the warrant order of a Judge. Blame the judge for bad judgement, not the officer for mere enforcement.