Pjb
Cazenovia,#2Author of original report
Thu, March 06, 2008
I got my refund in full!!! I had my bank help me when they took out the second payment and even though I didn't get a response from Stephanie when I faxed to cancel - it got cancelled and I got my refund. It pays to be persistant.
Pjb
Cazenovia,#3Author of original report
Thu, February 28, 2008
It's February 28th and I still haven't gotten anywhere. I found out today that Jamal was another runaround - it's not Consolidated Workers Association that my son's insurance is with - it's through Beema Insurance Company which uses this SDS, LLC which I found out is the number I started out with in the beginning (800-591-6764) and left messages for Stephanie. Found out Stephanie is the one that needs to cancel this for me - I got put on hold for over 30 minutes and no one picked up. Very frustrating!!!! Yesterday we finally got the insurance papers and it's not at all what Tyler said it was - so I found their fax number and faxed a cancellation and full refund request and gave them 24 hours to respond. If they don't - I will file reports with the State Insurance Company and with my State's Attorney Generals office.