- Report: #82847
Complaint Review: National Audit Defense Network - Las Vegas Nevada
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Author Not Confirmed
Why?
National Audit Defense Network
4330 South Valley View Blvd. Las Vegas, 89103 Nevada, U.S.A.
Phone:
877-707-3239
Web:
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National Audit Defense Network ripoff for assistance preparing tax return which was never provided Las Vegas Nevada
October 2, 2003 I was contacted by a NADN Tax Adviser offering assitance with tax returns. I was currently trying to get a return prepared for my disabled husband whom I had married less than a year ago. The tax adviser spoke eloquently about how they could help us, first by sending a tax organizer, which I never received.
I was to send them copies of previous tax returns along with the current information. They happily debited our checking acccount for the agreed upon amount to prepare the return of $300.00 that day. (10-2-2003). As stated previously, they never sent the information and after contacting them several times, all of which I documented, I retained a local professional to prepare the return because there was a time limit set by the IRS to have it in their hands.
On November 6, 2003 I contacted NADN Customer Service regarding the situation and requested a refund of my money. I was told by their representative that I should send a FAX to a designated number requesting the refund. (Which I did on Nov. 7, 2003) I have had absolutely no response from them. I've sent e-mails. No response.
Today, March 4, 2004, one of their "Tax Advisors" called my home to update me that it will soon be times to file our tax return. I questioned him about the refund and he did a real fine job of avoiding the subject matter entirely. He spat our a lot of baloney, hooey and never did answer my questions? This company is obviously a RIP OFF and I will continue to question them about my money as long as I have e-mail and the US Mail to do so. They obviously don't have any intentions of refunding my money.
Myrna
Calhoun City, Mississippi
U.S.A.
I was to send them copies of previous tax returns along with the current information. They happily debited our checking acccount for the agreed upon amount to prepare the return of $300.00 that day. (10-2-2003). As stated previously, they never sent the information and after contacting them several times, all of which I documented, I retained a local professional to prepare the return because there was a time limit set by the IRS to have it in their hands.
On November 6, 2003 I contacted NADN Customer Service regarding the situation and requested a refund of my money. I was told by their representative that I should send a FAX to a designated number requesting the refund. (Which I did on Nov. 7, 2003) I have had absolutely no response from them. I've sent e-mails. No response.
Today, March 4, 2004, one of their "Tax Advisors" called my home to update me that it will soon be times to file our tax return. I questioned him about the refund and he did a real fine job of avoiding the subject matter entirely. He spat our a lot of baloney, hooey and never did answer my questions? This company is obviously a RIP OFF and I will continue to question them about my money as long as I have e-mail and the US Mail to do so. They obviously don't have any intentions of refunding my money.
Myrna
Calhoun City, Mississippi
U.S.A.
1 Updates & Rebuttals
Myrna
Calhoun City,Mississippi,
U.S.A.
Obtained a Refund from NADN
#2Author of original report
Thu, July 01, 2004
After diligent efforts, we obtained a refund of the money sent to NADN for services we never received. Numerous telephone calls and a barrage of e-mails netted a response finally. After being told there was no refund, we didn't let up. Finally a phone call came to us with information that we would receive a refund which did come back to our bank on April 8, 2004. We wil never consider this type service again and especially from National Audit Defense Network.
