A woman, Arlene, called from this company and told me that my auto warranty had expired and wanted to sell me another. I bought the vehicle used for my daughter so it was important that she had the extended warranty. I checked my file and contacted my dealer and confirmed that the warranty I bought was 36 months or 36,000 miles from the date I purchased the car and was, in fact, not expried and very active. Organizations like this steal from the elderly and the foolish. They should be charged with fraud and imprisoned.