I signed up for a policy at $152 a month, after I made my downpayment of $202.60 they jacked up the monthly rate to $192.36. They say it is because I am not set up for auto pay, so the rate changed.
This companys customer service is uncaring and unprofessional telling me to "choose another battle" As a struggling single mother I cannot afford the extra $40+ a month after I've already budgeted for an amount smaller. I would have never switched my insurance if I knew they were going to take a large down payment and then force me to find a new policy because I now cannot afford the monthly payments.
I hope I can prevent this from happening to anyone else, I should have checked into the company better as there are already multiple compplaints filed. Hard lesson learned!