- Report: #1408040
Complaint Review: National Grid - Nationwide
Reported By:
Chris -
Buffalo, New York, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
National Grid
Nationwide, USA
Phone:
781-907-1000
Web:
www.nationalgridus.com
Categories:
Business Rating:
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National Grid National Grid Puts Privacy at Risk Buffalo New York
These people need their asses sued completely off! They are charging me for someone else’s electricity usage and told me it’s my responsibility to settle the matter with the dude who put the electric on in my name! These clowns are unreal, man! I’m literally calling lawyers. I'm pretty sure the landlord used my rental application info to put the utilities on in my name with and refused to let the guy in the house to turn it off after I found out. Now National Grid billed me for it in my new apt, and says that I need to find a civil resolution with the landlord on my own. :O I asked where can I read about your dispute policy procedures and did all the work to give them the papers they needed while they did NOTHING but send me more disconnect notices, and they said the proof of residency needs to be a lease or notarized statement from the (guy who used my i.d.)landlord. So, they hung up on me after I kept asking for what other documents I could use in lieu of a lease while they kept denying there were any other documents that would be accepted. Someone PLEAASSEE SUE THESE JACKOFFS! >:(
1 Updates & Rebuttals
chico
Buffalo,New York,
United States
The Public Utility Commission Keeps National Grid in Line
#2Author of original report
Fri, November 03, 2017
It's like a miracle sent from heaven after calling the PUC. The whole situation was resolved in under 3 hours while the executives worked a solution out after being contacted by the PUC. National grid's entire demeanor changed like night and day. If your utility company ever tries to jerk you around just mail them the correct documentation and call the PUC to let them know you are holding up your end, and PRESTO! Everything magically seems to fall right into place. Its a shame we cant produce our own electricity or even have the choice to pick from more than one company to deliver it.0
