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  • Report:  #41483

Complaint Review: NATIONAL MAGAZINE EXCHANGE - CLEARWATER Florida

Reported By:
- Palm Springs, California,
Submitted:
Updated:

NATIONAL MAGAZINE EXCHANGE
PO BOX 9086 CLEARWATER, 33758-0086 Florida, U.S.A.
Web:
N/A
Categories:
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NATIONAL MAGAZINE EXCHANGE Magazine Subscription Ripoff CLEARWATER Florida .....

When I was getting ready to relocate from Santa Rosa, CA to the Palm Springs area in early 11/02, I got a call apparently from sales/telemarketers from National Magazine Exch. I told them I was in the process of moving and they literally insisted the "special" was for at least two magazine subscriptions and I only wanted one. I took two magazines, and wanted them for only 1 year and no more.

I get relocated to the Palm Springs, CA area and I start receiving billing invoices from National Magazine Exchange for $215.95 and I immediately wrote back to them and told them to cancel the subscriptions because I would have never in my right mind ever ordered ANY magazine subscriptions beyond $20-$30. I never received an acknowledgement of that communication. Now I receive a collection agency notice from North Shore Agency, Inc. in Westbury, New York PO Box 8909 Westbury, NY 11590-8909 that has three bold/capped statements:

Statement of Recovery

1. North Shore Agency has been retained to recover the monies owed our client. We are very good at it, and pursue payment diligently.

2. This is an attempt to collect a debt and any information obtained will be used for that purpose.

Statement of your Indebtedness

1. Your failure to resolve this debt has caused your account to be placed with this professional collection agency.

Statement of our Intentions

1. Diligent collection of your account. Govern yourself accordingly.

2. Without your response, be prepared for continued collection contact. To make full payment, make your check payable to North Shore Agency and mail it in the enclosed envelope . . . .

Threatening to say the least! When I called their listed 800-877-0931 this evening after work, they aren't even open.

Glen R.

Palm Springs, California
U.S.A.


3 Updates & Rebuttals

Carol

Oxford,
Michigan,
U.S.A.
Who called Who - Give Me a Break

#2Consumer Comment

Wed, January 21, 2004

The comment from Greg is such a joke. I neither called NME or sent them anything and low and behold today in the mail was a letter from them with regards to a $1,000,000 prize. Being the a consumer who questions everything I read ALL the fine print in the back and boy are there ever a bunch of stipulations. However, my biggest problem being is they noted the Consumer Opt Out Services and my entire family is listed on this list for the last year and a half and we are still receiving this information. Plus for anyone who is interested, the United States Postal Service still is a government agency, don't let any one fool you.


Greg

Largo,
Florida,
U.S.A.
Who called who?

#3UPDATE Employee

Sun, July 27, 2003

National Magazine Exchange(NME) aka Special Data Processing is an outbound call center. This means you call us, we don't call unless you were a previous customer. One program NME is using is called One Switch. In this program a person who is moving calls in to report their change of address, getting the phone number from the US Post Office's change of address kit or from magazine publisher's reporting a subscriber's change of address. The US Postal Service is not a government agency anymore, its a private organization now, and they have outsourced "change of address" to private corporations. Either way, the caller is offered a discount magazine package. 2,3 or 4 nationally published magazines for $.99 a week. As for cancelling the order, it must be done within 7 days of placing the order. The best way is to call the Customer Service number on the confirmation letter sent to you.


Ginger

Washington,
Missouri,
U.S.A.
I still haven't recieved anything either.

#4Consumer Suggestion

Fri, July 25, 2003

Hi my name is Ginger Jackson. A few weeks ago I recieved a phone call from national Magazine exchange to order 3 subcriptions of magazines for 3 years for 4 payments of 39.99. I sent off for the trip about a week and a half ago and still haven't recieved anything.

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