- Report: #60914
Complaint Review: National Moving Service - Miami Florida
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Author Not Confirmed
Why?
National Moving Service
11255 Vanowen St. Miami, 33163 Florida, U.S.A.
Phone:
800-722-9775
Web:
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National Moving Service lie to customers to make a sale will not accept responsibility ripoff deception Miami Florida
I paid National Moving Network (NMN) to find a moving compnay for my move from California to Utah. The representative that sold the moving services to me told me that the move would automatically be insured for $15,000 regardless of the actual company doing the moving.
As it turned out, they sub-contracted Right On Time Moving (they have numerous rip-off reports here as well), and that moving company was 3 weeks late delivering my household items, and they caused $3,000 worth of damage. Neither ROT or NMN will acknowledge the $15,000 insurance. NMN will not acknowledge the insurance at all and ROT says that the insurance is based on pounds, not a dollar value. This is exactly the opposite from what NMN told me.
In short, NMN lied through their teeth in order to make a sale. They said I would have $15,000 insurance, but that was an outright lie. They will not return my phone calls or emails. I have reported them to the BBB but nothing has changed.
Paul
Salt Lake City, Utah
U.S.A.
As it turned out, they sub-contracted Right On Time Moving (they have numerous rip-off reports here as well), and that moving company was 3 weeks late delivering my household items, and they caused $3,000 worth of damage. Neither ROT or NMN will acknowledge the $15,000 insurance. NMN will not acknowledge the insurance at all and ROT says that the insurance is based on pounds, not a dollar value. This is exactly the opposite from what NMN told me.
In short, NMN lied through their teeth in order to make a sale. They said I would have $15,000 insurance, but that was an outright lie. They will not return my phone calls or emails. I have reported them to the BBB but nothing has changed.
Paul
Salt Lake City, Utah
U.S.A.
