- Report: #713661
Complaint Review: National Platinum - Internet Internet
Reported By:
Shirley -
Bronx, New York, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
National Platinum
Internet, Internet, United States of America
Phone:
1-800-972-8094
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
National Platinum signed me up for credit card on line shopping $10k. per customer rep, sent e-mail on 3/24/2011. and called . check e-mail 3/29/2011 found e-mail in my spam Per rep called and left message. I didn't Internet
Went on line to apply for payloan and during this process I gave all necessary information to Money mutural which took me to several other locations. During this process National Platinum sent e-mail which went to my spam account, that they were opening up a membership account and on the e-mail it explain that I need to call to cancel if this was in error..As I don't go to my spam account on a regular basis, did not get the notice. On April 4, 2011 received a bank charge of $99.95 to my account. I called and per customer rep Brenda, they sent e-mail and made a phone call. I informed her that this was not correct, as I did not want to join a club which charged membership fee. She indicated that there was nothing they could do,but cancel the order, and could not refund my $99.95.
