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  • Report:  #144069

Complaint Review: NATIONAL SMALL BUSINESS ALLIANCE NSBA - Washington District of Columbia

Reported By:
- killeen, Texas,
Submitted:
Updated:

NATIONAL SMALL BUSINESS ALLIANCE NSBA
1201 Pennsylvania Ave NW Suite 300 Washington, 20004 District of Columbia, U.S.A.
Phone:
800-506-6722
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
NSBA contacted my business via telephone and advised us of a $8000 visa account for $385.00 no interest account, to use anyway you want. We received a packaged in the mail that showed us how to use the $8000.00 . (vacation use and equipment use) this is not what was agreed. I then sent the package back within the alloted time for a full refund.

Inital purchase was in Nov. 2004 I cancelled 02/01/05, I was sent a cancellation confirmation letter with a code # (12911630lzb02/01/05) to date I have not received my refund, I have called and spoke to a clerk and they agreed that I was in the system for a refund, and they did not no why it was taking so long. I called again and they refered me to call ROMI at 1800-350-0577.

I get no call back, no response, lately her mailbox has been full. I call but can not speak to anyone live. This company is a ripp off and would not recommed them to anyone.

William

killeen, Texas
U.S.A.


1 Updates & Rebuttals

Dennis

Washington,
District of Columbia,
U.S.A.
CHANGES We have moved our member services organization to larger quarters

#2REBUTTAL Owner of company

Thu, June 09, 2005

We have moved our member services organization to larger quarters and have purchased a new phone system that should be installed within the next two weeks which will better able to address everyone's needs. I do apologize for the time delays you have experienced. Your refund check was mailed on 6/3/05. Dennis Mario NATIONAL SMALL BUSINESS ALLIANCE, INC. 760-322-5572 Main 760-406-6035 eFax [email protected]

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