- Report: #167181
Complaint Review: National Small Business Alliance - Cathedrial City California
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Author Confirmed
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National Small Business Alliance
P.O. Box 1630 Cathedrial City, 92235 California, U.S.A.
Phone:
800-506-6722
Web:
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National Small Business Alliance misleading information at first, will not honor garanteed refund, will not reply, rude RIPOFF Cathedrial City California
*REBUTTAL Owner of company: refund was mailed out on 12-8-05 for 339.35 ck# 41576
*Author of original report: National Small Business Alliance
*Author of original report: National Small Business Alliance
*Author of original report: National Small Business Alliance
*Author of original report: National Small Business Alliance
When I was contacted by the National Small Business I was told that I had quilified for a credit card that I could use on "things like" travel expenced or office equipement. When I recieved my membership packet I found that the card could "ONLY" be used for travel, and office supplies, and only though them.
I felt that I was intentionally mislead, and mailed the packet back to them with my request to terminate my membership imediately. I was not to upset at that time because I their garantee in writing that I would recieve a full refund within 30 business days.
That was Augest 19th, nearly 4 months have gone by and all I have gotten is the run around, and rude opperators. I have been told that the check is in the mail, then a week later told that they only cut checks on Fridays so I will be getting the next week. I have emailed them with no responce. I have gotten the extention number for the supervisor, Romey, who never ancwers her phone, or return calls.
I finally got the email address for Mr. Mario, the president, and he did send me a automatic reply.
"THIS IS AN AUTORESPONDER MESSAGE, IT WILL AUTOMATICALLY BE SENT TO YOU EACH TIME YOU SEND ME AN E-MAIL.
I am back from Mexico but am gravely ill and in extreme pain and accordingly, out of the office. I will be checking e-mail infrequently but will try to get back to you as soon as possible. Sorry form the inconvenience.
Dennis Mario"
Jodi
Lewiston, Idaho
U.S.A.
I felt that I was intentionally mislead, and mailed the packet back to them with my request to terminate my membership imediately. I was not to upset at that time because I their garantee in writing that I would recieve a full refund within 30 business days.
That was Augest 19th, nearly 4 months have gone by and all I have gotten is the run around, and rude opperators. I have been told that the check is in the mail, then a week later told that they only cut checks on Fridays so I will be getting the next week. I have emailed them with no responce. I have gotten the extention number for the supervisor, Romey, who never ancwers her phone, or return calls.
I finally got the email address for Mr. Mario, the president, and he did send me a automatic reply.
"THIS IS AN AUTORESPONDER MESSAGE, IT WILL AUTOMATICALLY BE SENT TO YOU EACH TIME YOU SEND ME AN E-MAIL.
I am back from Mexico but am gravely ill and in extreme pain and accordingly, out of the office. I will be checking e-mail infrequently but will try to get back to you as soon as possible. Sorry form the inconvenience.
Dennis Mario"
Jodi
Lewiston, Idaho
U.S.A.
5 Updates & Rebuttals
Jodi
Lewiston,Idaho,
U.S.A.
National Small Business Alliance
#2Author of original report
Tue, December 13, 2005
I did recieve my refund on December 14th, BUT only after I turned them in here and to the Better Bussiness Bureau. The bottom line is they did not stand by their own guarantee. I truely beleive that the only reason that I did recieve my refund is because I reported them!
Jodi
Lewiston,Idaho,
U.S.A.
National Small Business Alliance
#3Author of original report
Tue, December 13, 2005
I did recieve my refund on December 14th, BUT only after I turned them in here and to the Better Bussiness Bureau. The bottom line is they did not stand by their own guarantee. I truely beleive that the only reason that I did recieve my refund is because I reported them!
Jodi
Lewiston,Idaho,
U.S.A.
National Small Business Alliance
#4Author of original report
Tue, December 13, 2005
I did recieve my refund on December 14th, BUT only after I turned them in here and to the Better Bussiness Bureau. The bottom line is they did not stand by their own guarantee. I truely beleive that the only reason that I did recieve my refund is because I reported them!
Jodi
Lewiston,Idaho,
U.S.A.
National Small Business Alliance
#5Author of original report
Tue, December 13, 2005
I did recieve my refund on December 14th, BUT only after I turned them in here and to the Better Bussiness Bureau. The bottom line is they did not stand by their own guarantee. I truely beleive that the only reason that I did recieve my refund is because I reported them!
Dennis
Washington,District of Columbia,
U.S.A.
refund was mailed out on 12-8-05 for 339.35 ck# 41576
#6REBUTTAL Owner of company
Tue, December 13, 2005
Jodi, I did get your refund to you as promised. Please acknowledge this fact refund was mailed out on 12-8-05 for 339.35 ck# 41576
