- Report: #323369
Complaint Review: National Small Business Alliance - Palm Springs California
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National Small Business Alliance
180 Luring Drive Suite 300 Palm Springs, 92262 California, U.S.A.
Phone:
760-322-5572
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National Small Business Alliance - NSBA Unauthorized debiting of $359.40 from my Business Account!!! Palm Springs California
This morning I checked my business checking account and realized that $359.40 was debited in the form of a check. An electronic copy of this check indicated that it was authorized by the account owner. This is false.
I contacted The National Small Business Alliance and held for several minutes. A gentleman answered the line by the name of Louis who stated "the policy" for returning membership packages....what membership package? Also, he gave me an address of 20195 S. Diamond Lake Rd. Suite 700, Rogers, MN 55374 to request my refund which could take 30 or more days to receive.
I was also given a number to escalate my complaint to a Romy at 800-350-0577 (voicemail line). He was not friendly and very condescending in tone. I told him that I did not authorize anything and he kept stating that a package was mailed to me for a membership renewal. I did not receive anything and the address is mispelled on their records, also the company name is misspelled.
After doing an internet search this morning...I realize that there are several companies out there who have had the same thing happen to them. This company has to be stopped for these unethical practices.
Davina
Chandler, Arizona
U.S.A.
I contacted The National Small Business Alliance and held for several minutes. A gentleman answered the line by the name of Louis who stated "the policy" for returning membership packages....what membership package? Also, he gave me an address of 20195 S. Diamond Lake Rd. Suite 700, Rogers, MN 55374 to request my refund which could take 30 or more days to receive.
I was also given a number to escalate my complaint to a Romy at 800-350-0577 (voicemail line). He was not friendly and very condescending in tone. I told him that I did not authorize anything and he kept stating that a package was mailed to me for a membership renewal. I did not receive anything and the address is mispelled on their records, also the company name is misspelled.
After doing an internet search this morning...I realize that there are several companies out there who have had the same thing happen to them. This company has to be stopped for these unethical practices.
Davina
Chandler, Arizona
U.S.A.
4 Updates & Rebuttals
Dennis
Washington,District of Columbia,
U.S.A.
IT IS LESS THAN 10 BUSINESS DAYS
#2REBUTTAL Owner of company
Mon, April 14, 2008
In order to ensure that the transaction has cleared the bank and will not bounce requires th we wait a minimum of 30-days. Dennis Mario NATIONAL SMALL BUSINESS ALLIANCE, INC. 202-536-4032 Main 202-536-5924Cell 202-403-3983 eFax [email protected]
Dennis
Washington,District of Columbia,
U.S.A.
IT IS LESS THAN 10 BUSINESS DAYS
#3REBUTTAL Owner of company
Mon, April 14, 2008
In order to ensure that the transaction has cleared the bank and will not bounce requires th we wait a minimum of 30-days. Dennis Mario NATIONAL SMALL BUSINESS ALLIANCE, INC. 202-536-4032 Main 202-536-5924Cell 202-403-3983 eFax [email protected]
Dennis
Washington,District of Columbia,
U.S.A.
IT IS LESS THAN 10 BUSINESS DAYS
#4REBUTTAL Owner of company
Mon, April 14, 2008
In order to ensure that the transaction has cleared the bank and will not bounce requires th we wait a minimum of 30-days. Dennis Mario NATIONAL SMALL BUSINESS ALLIANCE, INC. 202-536-4032 Main 202-536-5924Cell 202-403-3983 eFax [email protected]
Dennis
Washington,District of Columbia,
U.S.A.
IT IS LESS THAN 10 BUSINESS DAYS
#5REBUTTAL Owner of company
Mon, April 14, 2008
In order to ensure that the transaction has cleared the bank and will not bounce requires th we wait a minimum of 30-days. Dennis Mario NATIONAL SMALL BUSINESS ALLIANCE, INC. 202-536-4032 Main 202-536-5924Cell 202-403-3983 eFax [email protected]
