- Report: #144565
Complaint Review: National Small Business Alliance - Washington DC Other
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Author Confirmed
Why?
National Small Business Alliance
1201 Pennsylvania Ave NW, Ste 300 Washington DC, 20004 Other, U.S.A.
Phone:
202-661 4764
Web:
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National Small Business Alliance ripoff Washington DC
My wife received a phone call from a representive of the National Small Business Alliance and offered her credit card with a $8000.00 line of credit. They did not explain that the credit can only be used for travel ($5000.) and office equipment ($3000) They asked for a bank name and back account number which she gave to them, let me explain that she is a invalid and 78 years old.
They charge my account for $99.95 which I found out about on May 20, 2005. My wife called the company and told them to cancel the transaction and refund the money. She never did get to speak to a "live" person. On May 26 they reversed the $99.95 BUT added a charge of $239.40 on the same day.
Now here it is May 31 and no "live" person wants to talk, and "the mail box is full". I found the number for Dennis Mario who bills himself as CEO/President but he won't talk either and his mail box was full.
My Comment: They mostlikely never empty the mail box.
John
Dripping Springs, Texas
U.S.A.
They charge my account for $99.95 which I found out about on May 20, 2005. My wife called the company and told them to cancel the transaction and refund the money. She never did get to speak to a "live" person. On May 26 they reversed the $99.95 BUT added a charge of $239.40 on the same day.
Now here it is May 31 and no "live" person wants to talk, and "the mail box is full". I found the number for Dennis Mario who bills himself as CEO/President but he won't talk either and his mail box was full.
My Comment: They mostlikely never empty the mail box.
John
Dripping Springs, Texas
U.S.A.
3 Updates & Rebuttals
Rheta
Bloomfield,Iowa,
U.S.A.
NOT true. I know for a fact that you do NOT get your refund back within 30 days that they receive their packagae back.
#2Consumer Comment
Sun, August 21, 2005
I sent back my packagae within the first 30 days after getting it and get a receipt for it because I sent it registered mail. It's been 2 months and still no refund. How can you blame these people for being angry and make it seem like it is something they've done wrong. They've been mislead and taken advantage of and given empty promises. Eev if they do finally get their money bak, it's after making numerous fruitless attempts and it is so frustrating. Will I ever get my money back? Who knows, but I'll die trying. 13376702 and still waiting.....
Dennis
Washington,District of Columbia,
U.S.A.
AGAIN, NOT TRUE
#3REBUTTAL Owner of company
Thu, June 09, 2005
My voice mail box is never full because I do check my messages and I do get back to people and we did refund your money within two weeks of your canceling. In accordance with our published refund policy, refunds are made within 30-days of receiving our merchandise back. In this case, we did refund John's money within 10-days of his canceling. Again, John had NOT left a message for me nor was my mailbox full. Dennis Mario CEO/President
John
Dripping Springs,Texas,
U.S.A.
Satisfaction the refund for $239.40 would be in the mail
#4Author of original report
Thu, June 09, 2005
On June 6 2005 I finally reached Mark in Washington DC and had a nice talk with him. He said the refund for $239.40 would be in the mail that day. I received the check on, much to my surprise, on June 08, 2005 the check arrived in the mail. The previous charge to my account had been returned on May 26 2005. He also gave me a phone number where he can be reached @ 866-322-5573 X-201. I have not tried it yet but am fully satisfied with the results. We had also received a phone call from Romi Sharp ? in California on May 07 and she said the check was in the mail. This was after leaving voice mail for 8 days when the mail box was not full.
