- Report: #399344
Complaint Review: Nationstar Mortgage - Lewisville Texas
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Nationstar Mortgage
350 Highland Dr Lewisville, 75067 Texas, U.S.A.
Phone:
888-4802432
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Nationstar Mortgage, Nortionstar believes in doing customers wrong bait and switch Lewisville Texas
Hello everyone,i wrote back in April 2008 about nationstar mortgage. Well i have finished the addition and refied with nationstar. I got off the 8.6% arm and onto a 7.1% fixed. I was told three different payments: 1) 987 and change 2) 1,032 and change 3) 1,088 and change. Then when I got the first payment coupon it said 1,160.43. At closing that is what the papers said also 1160.43.
so i called the mortgage rep. and he assured me that it was a mistake and sign the papers and he would take care of it. so like an fool i did. my payment is suppose to be 1,088.18 not 1,160.43. so i have emailed nationstar and have it in writing that my mortgage payment is going to be 1,088.18. it gets better!!!!
i got a 7% reduction on your unpaid mortgage balance letter. well they shorted me 2,410.34. also on my first mortgage with nationstar they charged me 0.5000% loan discount which equaled 665.00 and on my new mortgage they charged me 5.557% loan discount which equaled 7,779.80. is there a limit they can charge loan discount points? so not only did nationstar not honor 7% reduction they also got me on the loan discount and my monthly was wrong 3 times. do i have any legal issues here? thanks
Rodney
Luray, Virginia
U.S.A.
so i called the mortgage rep. and he assured me that it was a mistake and sign the papers and he would take care of it. so like an fool i did. my payment is suppose to be 1,088.18 not 1,160.43. so i have emailed nationstar and have it in writing that my mortgage payment is going to be 1,088.18. it gets better!!!!
i got a 7% reduction on your unpaid mortgage balance letter. well they shorted me 2,410.34. also on my first mortgage with nationstar they charged me 0.5000% loan discount which equaled 665.00 and on my new mortgage they charged me 5.557% loan discount which equaled 7,779.80. is there a limit they can charge loan discount points? so not only did nationstar not honor 7% reduction they also got me on the loan discount and my monthly was wrong 3 times. do i have any legal issues here? thanks
Rodney
Luray, Virginia
U.S.A.
