Complaint Review: Nationwide Relocation Services - Ft. Lauderdale Florida

First off, let me state that in the moving industry there are NO guarantees, EVER. I don't care what company you go with, just like in any industry, anything can go wrong, unfortunately that's not the case with all employees, some of us, and most of us rather, actually care about our customers and take ownership by monitoring their moves from start to finish. It's easy...as long as the furniture is accurate and you as a customer will have plenty of time to review the list and the actual weight before you actually are asked to reserve, then there is NO reason why you should pay more then quoted. As far as the mover NOT showing up, well that can happen with any company, anything can go wrong, a lot of this depends on your rapport with your SR. Moving consultant, it also depends on how much your willing to spend on your move, if your a cheap person, then you will get cheap service, I understand every one wants to save as much as possible, but lets be honest... Here's an Example: What's the difference between a Mercedes and a Camry beside close to $50,000, I mean they are both cars and are designed to take you from point A to point B... I don't care what company you choose, you can always fall victim to a scam, The A rating we have with the BBB is based on over 90,000 moves, out of 90,000 moves we have had only 670 complaints, which is a less the 1% complaint ratio and if you research further, you will see that out of those 670, '0' went unanswered... In conclusion, realize that the SR. moving consultants at Nationwide are BROKERS and just like any brokers in any industry, they make a small percentage of the reservation, a mortgage broke, sports broker, commodities broke and moving broker makes a living by commission, they are trained to monitor the move and get you the best rate as possible, but lets be honest....The customers that are not price conscience will get the 'A' rated service they deserve, the customers that want everything for free, well, this doesn't really motivate any moving consultant to go above and beyond the call of duty.. I mean would you work for free....? So, just remember that not everyone at Nationwide is a scammer, one thing I can attest to is that the management at NATIONWIDE doesn't play and they have 0 tolerance for any type of deceit, this is the truth...They will fire someone on the spot if they are to hear of a any type lies, scams or people not following policy and procedure. So, don't believe everything you read, a lot of these stories are written by disgruntled employees, competitors, even owners of moving companies that can not compete with Nationwide overall service... I honestly wish you guys the best on your moves and remember there are actually good, kind hearted employees that want to provide customers with a good experience and take pride in their work, as I do...

First off, let me state that in the moving industry there are NO guarantees, EVER. I don't care what company you go with, just like in any industry, anything can go wrong, unfortunately that's not the case with all employees, some of us, and most of us rather, actually care about our customers and take ownership by monitoring their moves from start to finish. It's easy...as long as the furniture is accurate and you as a customer will have plenty of time to review the list and the actual weight before you actually are asked to reserve, then there is NO reason why you should pay more then quoted. As far as the mover NOT showing up, well that can happen with any company, anything can go wrong, a lot of this depends on your rapport with your SR. Moving consultant, it also depends on how much your willing to spend on your move, if your a cheap person, then you will get cheap service, I understand every one wants to save as much as possible, but lets be honest... Here's an Example: What's the difference between a Mercedes and a Camry beside close to $50,000, I mean they are both cars and are designed to take you from point A to point B... I don't care what company you choose, you can always fall victim to a scam, The A rating we have with the BBB is based on over 90,000 moves, out of 90,000 moves we have had only 670 complaints, which is a less the 1% complaint ratio and if you research further, you will see that out of those 670, '0' went unanswered... In conclusion, realize that the SR. moving consultants at Nationwide are BROKERS and just like any brokers in any industry, they make a small percentage of the reservation, a mortgage broke, sports broker, commodities broke and moving broker makes a living by commission, they are trained to monitor the move and get you the best rate as possible, but lets be honest....The customers that are not price conscience will get the 'A' rated service they deserve, the customers that want everything for free, well, this doesn't really motivate any moving consultant to go above and beyond the call of duty.. I mean would you work for free....? So, just remember that not everyone at Nationwide is a scammer, one thing I can attest to is that the management at NATIONWIDE doesn't play and they have 0 tolerance for any type of deceit, this is the truth...They will fire someone on the spot if they are to hear of a any type lies, scams or people not following policy and procedure. So, don't believe everything you read, a lot of these stories are written by disgruntled employees, competitors, even owners of moving companies that can not compete with Nationwide overall service... I honestly wish you guys the best on your moves and remember there are actually good, kind hearted employees that want to provide customers with a good experience and take pride in their work, as I do...

First off, let me state that in the moving industry there are NO guarantees, EVER. I don't care what company you go with, just like in any industry, anything can go wrong, unfortunately that's not the case with all employees, some of us, and most of us rather, actually care about our customers and take ownership by monitoring their moves from start to finish. It's easy...as long as the furniture is accurate and you as a customer will have plenty of time to review the list and the actual weight before you actually are asked to reserve, then there is NO reason why you should pay more then quoted. As far as the mover NOT showing up, well that can happen with any company, anything can go wrong, a lot of this depends on your rapport with your SR. Moving consultant, it also depends on how much your willing to spend on your move, if your a cheap person, then you will get cheap service, I understand every one wants to save as much as possible, but lets be honest... Here's an Example: What's the difference between a Mercedes and a Camry beside close to $50,000, I mean they are both cars and are designed to take you from point A to point B... I don't care what company you choose, you can always fall victim to a scam, The A rating we have with the BBB is based on over 90,000 moves, out of 90,000 moves we have had only 670 complaints, which is a less the 1% complaint ratio and if you research further, you will see that out of those 670, '0' went unanswered... In conclusion, realize that the SR. moving consultants at Nationwide are BROKERS and just like any brokers in any industry, they make a small percentage of the reservation, a mortgage broke, sports broker, commodities broke and moving broker makes a living by commission, they are trained to monitor the move and get you the best rate as possible, but lets be honest....The customers that are not price conscience will get the 'A' rated service they deserve, the customers that want everything for free, well, this doesn't really motivate any moving consultant to go above and beyond the call of duty.. I mean would you work for free....? So, just remember that not everyone at Nationwide is a scammer, one thing I can attest to is that the management at NATIONWIDE doesn't play and they have 0 tolerance for any type of deceit, this is the truth...They will fire someone on the spot if they are to hear of a any type lies, scams or people not following policy and procedure. So, don't believe everything you read, a lot of these stories are written by disgruntled employees, competitors, even owners of moving companies that can not compete with Nationwide overall service... I honestly wish you guys the best on your moves and remember there are actually good, kind hearted employees that want to provide customers with a good experience and take pride in their work, as I do...

First off, let me state that in the moving industry there are NO guarantees, EVER. I don't care what company you go with, just like in any industry, anything can go wrong, unfortunately that's not the case with all employees, some of us, and most of us rather, actually care about our customers and take ownership by monitoring their moves from start to finish. It's easy...as long as the furniture is accurate and you as a customer will have plenty of time to review the list and the actual weight before you actually are asked to reserve, then there is NO reason why you should pay more then quoted. As far as the mover NOT showing up, well that can happen with any company, anything can go wrong, a lot of this depends on your rapport with your SR. Moving consultant, it also depends on how much your willing to spend on your move, if your a cheap person, then you will get cheap service, I understand every one wants to save as much as possible, but lets be honest... Here's an Example: What's the difference between a Mercedes and a Camry beside close to $50,000, I mean they are both cars and are designed to take you from point A to point B... I don't care what company you choose, you can always fall victim to a scam, The A rating we have with the BBB is based on over 90,000 moves, out of 90,000 moves we have had only 670 complaints, which is a less the 1% complaint ratio and if you research further, you will see that out of those 670, '0' went unanswered... In conclusion, realize that the SR. moving consultants at Nationwide are BROKERS and just like any brokers in any industry, they make a small percentage of the reservation, a mortgage broke, sports broker, commodities broke and moving broker makes a living by commission, they are trained to monitor the move and get you the best rate as possible, but lets be honest....The customers that are not price conscience will get the 'A' rated service they deserve, the customers that want everything for free, well, this doesn't really motivate any moving consultant to go above and beyond the call of duty.. I mean would you work for free....? So, just remember that not everyone at Nationwide is a scammer, one thing I can attest to is that the management at NATIONWIDE doesn't play and they have 0 tolerance for any type of deceit, this is the truth...They will fire someone on the spot if they are to hear of a any type lies, scams or people not following policy and procedure. So, don't believe everything you read, a lot of these stories are written by disgruntled employees, competitors, even owners of moving companies that can not compete with Nationwide overall service... I honestly wish you guys the best on your moves and remember there are actually good, kind hearted employees that want to provide customers with a good experience and take pride in their work, as I do...

Customer service called me back to find out how the move went. I told them it was horrible. The movers showed up late, didn't have any packing materials, and tried to swindle me out of $500, and told them that I had to send the movers away. The dude asked if I would like a refund, and of course I said yes. He tried to transfer me to Leigh Sanchez, the rep who set up my appointment, Leigh wasn't available. I then called Leigh a few more times and finally got through. He said I was the one that was in breach of my contract because I sent the movers away. I explained to him the situation and he was "very sorry" and that he will send another moving company out ASAP. I then said, there is no way in hell I would ever want them back here or would I ever recommend them to anyone. I asked if there was anyway to get my refund back....NO..."you were in breach of contract by sending the movers away...the contract says all refunds will be kept if you try to cancel the contract within 5 days of the move." I was informed by Atlas that it is illegal for a moving company to get a deposit for an interstate move. So, I decided to use Atlas as my mover and hopefully everything will be nice and smooth. Atlas was pissed because it sends a bad message out to all the good movers out there! Hope everyone else that has issues with NRS had better results with other movers!