- Report: #1356294
Complaint Review: Nationwide Transport Services LLC - Fort Lauderdale Florida
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Author Not Confirmed
Why?
Nationwide Transport Services LLC
1001 W Cypress Creek Rd Suite 108 · Fort Lauderdale, 33309 Florida, USA
Phone:
727-232-0484
Web:
http://www.ntslogistics.com/
Categories:
Business Rating:
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Nationwide Transport Services LLC Theft by desception Fort Lauderdale Florida
Needed a Commercial Wolf Stove shipped from Altanta Ga. To NJ, and was contacted by Ryan E. a logistic coordinator from a company called Nation Wide Transport Services out of Fla.
BUYER BEWARE! do not hire this company. TOTAL IMCOMPETENT MORONS.
After taking my CC for payment in FULL, all the promises verbal and contractual were ignored. The company out sourced the job to a 2 star rated company "R & L carriers" we learned later, that has over 80 complaints with the Consumer Affairs Dept.
The contract was for a 2 day delivery, with pick up on 2/14/17 btwn 3-5pm....the driver showed up after making the sellers jump through hoops with packaging etc...in a 18 wheeler semi, knowing full well this was a residential pick up from a RESIDENTIAL garage!....ONLY ONE driver to hadle a 400lb oven (clearly written on the bill of lading) with (get this) NO HAND TRUCK or any dolly of any kind.
When the diver assesed the situation he noticed the homeowner had a light duty hand truck in the garage, and asked HER to borrow it, and then HELP him load (400lbs) on to the hand truck, which of course she refused.
He then fummbled with this $6500 stove nealy damaging the unit before clamining that he needs another guy to help and will return the next day!...
DAY 2! I spoke (again) with the most RUDE indignant contact again that ive been dealing with, only to have him minimize the gravity of the isse by reffering to the freight as "A STUPID STOVE"....BUT however assured me that the after speaking with the same driver he will return AGAIN on 2/15/17 SAME HOURS btwn 3-5pm equipt with the proper equipment and man power to pick up the stove.....
NOPE!! after the sellers waited patienly for the second day in a row, the driver was a NO SHOW!
long story short we demanded a refund, only to have RYAN E. rufuse and justify the payment in full as cost to go to the residence the first time!! unbeliveable!
This company is stole our money and never rendered services. (Theft by deception) we are disputing the charges after being told there will be no refund.
A TOTAL NIGHTMARE EXPERIENCE WITH NATION WIDE TRANSPORT SERVICES!
