- Report: #164086
Complaint Review: NCO Financial Systems - Horsham Pennsylvania
-
Author Confirmed
Why?
NCO Financial Systems
507 Prudential Road Horsham, 19044 Pennsylvania, U.S.A.
Phone:
800-220-2274
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
NCO Financial Institution - NCO Financial Systems ripoff, claimed checks were returned unpaid, never submitted my payments, continually transfered to a supervisor, but only to be disconnected. Horsham Pennsylvania
I was only over my balance on my Capital One account by approx $300, was sent to the NCO collection agency. I repeatedly called to work things out, and make payments. however, twice they claimed that two check by phone payments were returned by my bank unpaid. I knew they weren't, I made sure the money was there on the dates agreed upon, and indeed the bank assured me they had never been submitted by NCO for payment.
So far as I know they have charged me both times for these "returned" checks.
When I asked them for proof that the 2 checks had actually been submitted to my bank, they said they do not do that, and that all they know is that the checks were submitted by them on the dates requested.
by this point I am in tears and getting nowhere, all I want to do is settle my debt. so they say they can transfer me to a supervisor. After having spoken with them many times, I know there is no supervisor. All they do is transfer me AGAIN to an Audix voicemail system, that at that point disconnects me and the whole thing starts over, with different answers everytime I speak with someone.
All the while i am being harrassed night and day, at home and at work by them. It's not even that much money, but since I can only really pay bills with one of my paychecks a month; the other goes to rent, no other bills are being paid, I'm being charged late fees, over limit fees, and RETURNED CK FEES!!
Leslie
Los Angeles, California
U.S.A.
So far as I know they have charged me both times for these "returned" checks.
When I asked them for proof that the 2 checks had actually been submitted to my bank, they said they do not do that, and that all they know is that the checks were submitted by them on the dates requested.
by this point I am in tears and getting nowhere, all I want to do is settle my debt. so they say they can transfer me to a supervisor. After having spoken with them many times, I know there is no supervisor. All they do is transfer me AGAIN to an Audix voicemail system, that at that point disconnects me and the whole thing starts over, with different answers everytime I speak with someone.
All the while i am being harrassed night and day, at home and at work by them. It's not even that much money, but since I can only really pay bills with one of my paychecks a month; the other goes to rent, no other bills are being paid, I'm being charged late fees, over limit fees, and RETURNED CK FEES!!
Leslie
Los Angeles, California
U.S.A.
1 Updates & Rebuttals
John
Phoenix,Arizona,
U.S.A.
NCO not what it seems to be.
#2Consumer Comment
Mon, November 28, 2005
Leslie, NCO is a publically traded company that is more concerned about it's stock price than resolving a problem. Your's is simple. The routing number and/or account number of your checking account has been transposed by someone on their end. The checks will read "account not found". Send a complaint to the Pensylvania Attorney Generals Office. They will have a form online that you can access. NCO will also have a compliance office that deals with issues that you have. They can help if you get to them. In the mean time send your money to the creditor you owe. Do not pay the bank charges.
