Complaint Review: NCO Financial Systems - Horsham Pennsylvania

As someone who has had immaculate credit for over 15 years and trashed credit for the past 3, I can tell you the in's and out's on 3rd party bill collectors. When I was a bill collector, I was a very consistent but never a top of the line hitter. With that said, I still got 4 figured monthly bonus checks on top of my base pay. However, I never sold my soul to the devil at the risk of losing my job for getting a few extra bucks like others did. I always pretended every person I called was a savvy professional debtor like myself who knew the FDCPA inside out. My talk off was simple. I told every debtor we were a 3rd party agency assigned by ABC Credit to collect for x amount of dollars. I demanded Balance in full. Then I offered a settlement for x% of balance in full and then a reasonable payment plan if the previous two options weren't feasible. If the debtor still pressed the issue or tried to bait me, i just ended the call knowing collections is a numbers game and time wasted on a nonprospect is money lost in your monthly bonus check. Where professional debtors like myself have gotten "out of court settlement checks" for FDCPA violations are from collectors who are desperate and are likely behind their monthly quota. If you are halfway through the month and already have a 1K bonus check waiting, are you going to risk your job to collect a few bucks from a "professional debtor" ? I think not. For consumers/debtors out there, the collectors who step over the line are usually young,behind quota and are making marginal hourly wages. You can tell in a collectors voice how stable their employment status is. When they raise their voice in a talkoff, it usually means they aren't happy with their month to date collections. The professional collectors have a calm demeanor and calmly terminate the call if they encounter a professional debtor who is more trouble than they are worth. So remember folks, the collectors that are the most easily baited into FDCPA violations are the one's in the doghouses of their bosses. In closing, myself as a debtor has won many out of court settlement checks from FDCPA violating agencies as well as forcing three creditors to withdraw lawsuits against me through my answers, affirmative defenses and discovery. I offer free advice because consumer attorneys charge $200/$300 per hour for doing the same thing I am more than willing to explain for free. If you have questions from a collector or debtor side of the coin, I will stop back and answer any questions thrown my way.

You made a big mistake giving these jokers personal info. This is typical. They use the "her word abgainst ours" and will claim you authorized the monthly payment. Being derisive is not beyond them. Other consumers have reported threats of arrest, physical assault, and even children being harassed. Look at the records of lawsuits against them. I would recommend a formal complaint to Lisa Signore telling her they were unauthorized in withdrawing funds. I would also immediately close the bank account and open a new one. The company was not authorized to take that money, and it is theft. It's a long shot, and banks do not follow this rule - but tell them you want them to inevstigate the proof you authorized the recurring payment. If the bank does not act on your behalf, I would write to the Comptroller of Currency. Regardless the outcome, I would file a complaint with the Federal Trade Commission, the Attorney General in PA. I would also go to www.naca.org and look for a consumer attorney in your state to see what action should be taken.