MDS-Webdesign
Pico Rivera,#2REBUTTAL Owner of company
Mon, January 13, 2014
Elia A. Roldan wanted me to design for her a website Destria Medithod and that there was no rush so i could take my time during the next few weeks. $150 paid up front to start on the design and give her samples. I gave her samples so she can let me know if we move forward with the designs or make changes.
She said overall it is okay but she would make modifications with paint and to let her know if I can make the changes. The color scheme was different so she can decide if she liked the color. Here are the samples she called crappy "home page"
mds-webdesign.com/destriamethod/sample01.html
mds-webdesign.com/destriamethod/sample03.html
So Monday June 4th she mentioned she would get back to me with changes she will make in paint.
Friday June 8th comes along and she wants me to stop working on the project and will let me keep $50 and wanted $100 refund. She never provided me updated versions so I can make modification and she was upset no more updates had been made.
I tried calling her at her number 914-648-1970 but she got mad and said she only wanted to communicate through email.
I was willing to work with her to fix the situation but now she had 6 pages she previewed and expected to pay me $8.33 per page and stop the work. I declined and she went after me through paypal and then through her credit card.
They told her basically, she had no case. I understand she was not happy with the designs but I wasn't going to charge her for revisions which at first she wanted to do. Beware of customers like her that are not willing to work with you when the work is subject of opinion not fact.
I tried to find her website today and I couldn't, unless she changed her mind on the domain.