Disgustedwithnet10
Ringwood,#2Author of original report
Tue, September 04, 2012
Only an employee of this company would know which card was purchased. Misrepresenting yourself on the internet is FRAUD. I guess someone of your morals has no problem working for a company without ethics.
Ceadda
PrivateTown,#3Consumer Comment
Tue, September 04, 2012
I guess i expect one who is 11 years old to be able to tell when something is:
1. A different color.
2. A different price.
3. Lists a completely different number of minutes (750 and unlimited rather than 300)
Also, the card not only states "30 DAY MONTHLY PLAN" in 1/4 in high letters on the front, but also "No Carryover Of Unused Minutes Or Service"
So I fail to see any fraud, theft, or other misleading practices that you are claiming and was simply standing up for a company that DID NOTHING WRONG.
They did not STEAL anything from anyone, and can quite well prove that.
Disgustedwithnet10
Ringwood,#4Author of original report
Tue, September 04, 2012
You sound like you work for Net 10, as you are placing the blame squarely on the shoulders of a child. I think you are the one 'too lazy to read' because if you had read and comprehended my post, you would realize that my son is far from lazy. He is probably more responsible and motivated than you. The cards look remarkably alike, and he always bought a 30-day card. Keep in mind this is not an adult who knows to look out for this type of issue, it is an 11-year-old.
The issue is not with the fact that the minutes expired in 30 days, which you would also know if you actually read my entire complaint. My issue is the THEFT of unused service days that were paid for and then deleted by Net 10. That is not specified on the card. Perhaps it is stated in the tiny print on the back of the card, so I will say again, "He is 11." He will not make this mistake again, but neither will he be using Net 10, so they lost a customer that they could have had for years - so who is the stupid party here?
Ceadda
PrivateTown,#5Consumer Comment
Mon, September 03, 2012
The normal and monthly plan cards look very different! The giant blue box with the words "30 DAY MONTHLY PLAN" is very clear. The fact that the blue cards are the only cards that do not say "adds xxx days of service" is also very clear. Good luck with complaints, they'll probably file them under "customer too lazy to read."