Complaint Review: NET DETECTIVE 2004 - Deland Florida

Net Detective is a lie, do not be ripped off like I was and probley so many other people, just check the site of the BBB right here http://www.orlando.bbb.org/nis/newsearch2.asp?ID=1&ComID=0733000029001237

They have a fake email address and then they take your money promising you access to a database that doesn't exist, all they have are dead end links that go no where and no one will ever give you a refund, I should have done my home work first. I just put in Net detective scam in the Google search, didn't find anything so I thought it was okay, after being ripped off, digging a little deeper, I found out that the whole company or should I say 2 dead beat guys were just scamming people outa 29 bucks on the internet. Well, I tracked them down, and I'm about to spend $350 dollars to take a little trip back to the east coast, I'm from New York, born and raised, thought I'd never go back east again, but now I have to deal with some BS Loosers. It's all good. any way, here's all the info I got on that Net Detective crap:

BBB of Central Florida, Inc.

151 S Wymore Rd, #100

Altamonte Springs, FL 32714

(407) 621-3300

CYBERSPACE TO PARADISE INC

909 McGregor Rd

Deland, FL 32720

View Location Map

Principal: John Stanley, Owner

Local Phone Number: (386) 736-3881

Fax Number: (386) 736-3882

Email Address: [email protected]

TOB Classification: Business Opp-Other

Web Site URL(s): http://harrisdigitalpublishing.com

http://www.2checkout.com/cgi-bin/sbuyers/purchase2.2c

http://www.harrisdigitalpublishing.com

http://www.jeanharris.com

The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.

Nature of Business

The company sells software over the Internet. Software costs vary. The company also offers an affiliate program to earn referral fees for those who link their website to Harris Digital Publishing.

Customer Experience

Based on BBB files, this company has an unsatisfactory record with the Bureau due to a pattern of complaints. Although the company resolves the complaints, it has failed to correct the underlying reason for the complaints. Complaints are concerning the performance of the software, specifically stating the software, Net Detective, does not perform as represented. All complaints request a refund.

There is no indication in the file, the company has taken steps to eliminate the pattern of complaints.

In a letter addressed to the Bureau dated October 18, 2000, the company stated they maintain a 100% satisfaction guarantee and we refund any and all money to any customer that expresses dissatisfaction with any product.

Additional Business Names

This company also does business as Customer Care Dot Com Inc

Cyber Detective

Cyber-Detective, Inc

Genealogy Detective 2000

Harris Digital Publisher

Harris Digital Publishing

Harris Digital Publishing Group

High Voltage Marketing

Investor Detective

Leeds Publishers

Napster Faster

Net Detective 2000

Rousseau Publishing Group

Search Engine Secrets

System Detective

Travel Detective and Turbo Surfer.

Additional Telephone Numbers

Additional phone numbers for this company include (386) 736-3881

(386) 736-3881

(386) 736-3881

(386) 736-3882 and (800) 853-9773.

Additional Addresses

Additional addresses for this company include 1392 S Woodland Blvd, Deland, FL 32720

1392 S Woodland Blvd, Deland, FL 32720

1392 S. Woodland Blvd, Deland, FL 32720

1392 So. Woodland Blvd., Deland, FL 32720 and 13925 Woodland Blvd, Deland, FL 32172.

Report as of: 1/28/2004

Copyright: 2004 BBB of Central Florida, Inc.

As a matter of policy, the Better Business Bureau does not endorse any product, service, or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.

The Better Business Bureau reports on members and non-members. Membership in the BBB is voluntary, and members must meet and maintain BBB standards. If a company is a member of the BBB, it is stated in this report.

For further information about this type of business category, please read the following publications, provided by the Council of Better Business Bureaus:

Stephen

73132, Oklahoma
U.S.A.

Click here to read other Rip Off Reports on NET Detective

STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!