- Report: #388268
Complaint Review: Net Detective - Deland Florida
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Author Confirmed
Why?
Net Detective
1392 S. Woodland Blvd. Deland, Florida, U.S.A.
Phone:
386-736-3881
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Net Detective, Net Detective Plus, Harris Digital Publishing, Deborah J. Stanley A Class Action Suit Is Needed Deland Florida
Robert of Heathrow, Florida stated in a recent complaint here that what is needed is a class action law suit. However, his contact information was deleted - which is unfortunate for so many of us who have been victims and can't contact each other.
Nothing can be accomplished by trying to deal direct with this company. I know this company is a complete scam because most responsible companies who encounter complaints will do the right thing and refund an unhappy customers money.
Why was I an unhappy customer? Because once I signed up for their services, I was unable to access a log on page. I was not able to use the services I had signed up for!
I would suggest that everyone having a similar experience contact the State of Florida's Attorney Generals Office and file a formal complaint. Perhaps then something will be done to investigate this company and put them out of business.
Telephoning them, emailing them or faxing them will get you absolutely nowhere.
Sadder but wiser
The Woodlands, Texas
U.S.A.
Nothing can be accomplished by trying to deal direct with this company. I know this company is a complete scam because most responsible companies who encounter complaints will do the right thing and refund an unhappy customers money.
Why was I an unhappy customer? Because once I signed up for their services, I was unable to access a log on page. I was not able to use the services I had signed up for!
I would suggest that everyone having a similar experience contact the State of Florida's Attorney Generals Office and file a formal complaint. Perhaps then something will be done to investigate this company and put them out of business.
Telephoning them, emailing them or faxing them will get you absolutely nowhere.
Sadder but wiser
The Woodlands, Texas
U.S.A.
1 Updates & Rebuttals
Sadder but wiser
The Woodlands,Texas,
U.S.A.
UPDATE! VERY IMPORTANT
#2Author of original report
Wed, November 05, 2008
After I sent HD Publishing Group a "Formal Notice of Demand for Refund" they have just emailed me with a link to request a refund with an email stating: "AS STATED ON OUR WEBSITE WE GUARANTEE YOUR SATISFACTION WITH THE PROGRAM AND YOUR MONEY BACK WITHIN 90 DAYS OF PURCHASE." The forms are available at - http://www.hdpublishinggroup.com/refund After completing the form, they specified that it be mailed to HD Publishing Group Attn: Refund 1392 S Woodland Blvd. Deland, FL 32720 Let's see what happens.......
