- Report: #5441
Complaint Review: Netflix - Nationwide
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Netflix
Nationwide, U.S.A.
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Netflix Bogus Claims
The online DVD rental, Netflix, claims to have evry DVD movie ever released. What they do have are pictures of every movie on their web site. They also say you can rent all you want for $20/month. You may be able to get 2 or 3 movies to watch per month, and they will not be your first, second or third choice.
2 Updates & Rebuttals
Chuck
Jacksonville,Florida,
New Distribution Center
#2Consumer Suggestion
Thu, May 23, 2002
Yes Netflix has had some problems, they just opened a New Distribution Center in Duluth Georgia and that has doubled my DVD's per month to my hacienda in Jacksonville Florida.
I have been one line with them for 15 months now at $40.00 a month for 8 at a time.
Yes I have disagreed with them and had some vociferous conversations with them about holding up my cue for titles that are not back in their warehouse but it was my fault for leaving them at the top of the cue. If you don't leave titles in the number 1-5 position if they say "short wait" you'll get stuff quick. Oh yea you can find their 800 number if you look closely.
I have 8 lost disks in my cue but they don't worry about that until you cancel, I aint gonna cancell any time soon, but if I do I will make sure the credit card has expired or change the card to one that will soon.
If you get a bad disk it is the Post Office that broke it. They got hundreds of disks
Bottom line don't be afraid to call them and pitch a fit if you think you are screwed, but add up the costs per disk before cancelling. I have gotten credits when my gripe had merit and free months.
Block buster sucks at anything that doesnot have a car chase, helicopter, drug deal or fireballs.
Ok Im done
John
Bellingham,Washington,
Netflix delivers
#3Consumer Comment
Tue, May 21, 2002
Granted, I have only been a member of Netflix for approx. two months. In that time I have received and enjoyed about three movies PER WEEK. Netflix is great, I am recommending it to all of my friends. Netflix has come through in all promised respects. I am not an owner, shareholder or employee of Netflix. I am a financial advisor in a small college town in Washington State and I unequivocally state that I am totally pleased with Netflix's service.
